Administrative Assistant – Lab

Carle Health

. Prepare charge documents and assist with ICD/CPT coding for Lab/AP charges .

Posted 9/29/2026full-timeUrbana • Illinois • United StatesMid-LevelSenior💰 $18 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in ICD and CPT coding, medical terminology, and pathology and radiology transcription. Capable of managing patient registration, billing protocols, and customer service interactions while utilizing computer information systems effectively.

Highest-signal resume keywords

ICD CodingCPT CodingMedical TerminologyPathology TranscriptionRadiology Transcription

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ICD CodingCPT CodingMedical TerminologyPathology TranscriptionRadiology TranscriptionComputer Information Systems ProficiencyBilling ProtocolsDocument ManagementData EntryAuditing

Soft Skills

Customer ServiceProfessional CommunicationTeamworkProblem SolvingAttention to Detail

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointFax MachinesScannersCopiersVideoconferencing Equipment

Industry Keywords

HB/PB RegistrationInsurance ProtocolsClaim FilingEMRSpecimen CollectionTurnaround TimeBilling CorrectionsPathology Send-Out Requests

About the role

Key responsibilities & impact

Prepare charge documents and assist with ICD/CPT coding for Lab/AP charges
Work billing reports and queues to ensure accurate claim filing information
Communicate coding and billing issues to management
Register patients and enter/transcribe orders into computer systems
Disseminate results according to protocols
Scan documents to the EMR
Transcribe and edit radiologists’ and pathologists’ dictation
Package and track pathology send-out requests
Act as a resource for staff and resolve customer service issues
Address specimen collection, turnaround-time, erroneous results, MRN, and billing correction issues
Handle customer service complaints and coordinate with other departments
Dispatch pathologists as applicable
Answer and follow up on telephone, walk-in, and written inquiries
Greet and direct visitors and callers
Assemble mailings, distribute faxes, scan, and file documents
Operate office and videoconferencing equipment
Support the laboratory medical director
Manage schedules and prioritize email
Manage physician report cards and Epic administrative in-baskets
Coordinate pathologist schedules
Validate CPT codes and final pathology report ICD coding to maximize billing
Train physicians, locums, supervisors, managers, and PAs on Dragon, billing, lab orientation, and Softpath
Complete daily work assignments and promote teamwork and communication
Assist with audits and reviews
Attend meetings and provide input
Participate in annual policy and procedure reviews

Requirements

What you’ll need

H.S. Diploma/GED (Required)
Related field work experience
Competency in medical terminology
Knowledge of HB/PB registration, insurance, and billing protocols
Knowledge of ICD and CPT coding
Pathology and radiology transcription skills
Computer information systems proficiency
Basic/Intermediate Level experience in Microsoft Outlook, Word, Excel, PowerPoint
Ability to analyze and resolve complex or semi-complex issues
Ability to accurately and completely document and follow up
Professional in-person and phone interaction
Ability to operate fax machines, copiers, scanners, phone systems, and videoconferencing equipment
Must comply with applicable work authorization requirements; Carle Health participates in E-Verify

Benefits

Comp & perks

Comprehensive benefits package
Equal Opportunity Employer
Potential for growth and life-long careers