Business Services Representative – 2nd Shift

Carle Health

. Perform registration functions to support coding, billing, reimbursement, and case coordination .

Posted 9/28/2026part-timeEureka • Illinois • United StatesMid-LevelSenior💰 $19 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient registration, insurance eligibility verification, and financial assistance processes while ensuring compliance with Medicare laws and hospital policies. Proficient in managing patient information and maintaining accurate records to support billing and reimbursement functions.

Highest-signal resume keywords

Patient RegistrationInsurance Eligibility VerificationFinancial Assistance CoordinationChart ManagementExperian Usage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Registration FunctionsInsurance Coverage InterpretationMedicare Secondary Payer FormsPatient Demographics ManagementCo-Payment ProcessingError Rate ManagementPatient Information Scanning

Soft Skills

Clear CommunicationActive ListeningTimely Information Delivery

Tools & Technologies

Experian

Industry Keywords

Medicare CompliancePatient RightsFinancial Hardship IdentificationHospital PoliciesSwitchboard Operations

About the role

Key responsibilities & impact

Perform registration functions to support coding, billing, reimbursement, and case coordination
Explain and complete registration and admitting forms and obtain required signatures
Complete Medicare Secondary Payer forms and follow up on necessary information
Interpret insurance coverage and benefits for patients
Identify patients experiencing financial hardship or lacking third-party coverage and explain financial assistance or payment arrangements
Obtain, update, and verify patient demographics, insurance, co-pays, and primary physicians
Manage charts, create new clinic charts, and create medical record numbers
Verify insurance eligibility using Experian
Receive and post co-payments and maintain balanced cash drawers
Register patients at each visit using established policies
Review and communicate registration errors to management, targeting a 5% or lower error rate
Scan required patient information into software systems
Explain patient rights, privacy notices, and other admitting information
Answer the hospital switchboard after regular business hours
Contact on-call providers and page medical, facility, weather, and security codes when appropriate

Requirements

What you’ll need

Experience, qualifications, location, training, licenses, and shifts worked may affect compensation
Ability to work every 4th weekend and holidays on 2nd shift
Ability to perform registration, admitting, insurance eligibility, financial assistance, chart management, cash handling, and patient information functions
Ability to use Experian for payer information and understand Experian reports
Ability to communicate detailed information clearly, concisely, actively, and in a timely manner
Ability to answer the hospital switchboard after regular business hours and contact on-call providers and others when needed
Must comply with Medicare laws and hospital policies
Certifications, education, and work experience are not specified

Benefits

Comp & perks

Comprehensive benefits package for team members and providers
Equal Opportunity Employer
E-Verify participation