Certified Medical Assistant, CMA/RMA

Carle Health

. Collaborate with Medication Renewal Center nursing and clerical teams .

Posted 9/15/2026full-timeChampaign • Illinois • United StatesMid-LevelSenior💰 $18 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in medication management, patient care coordination, and EMR documentation while ensuring compliance with organizational policies and quality standards. Strong communication and critical thinking skills are essential for effective collaboration with healthcare teams and patients.

Highest-signal resume keywords

Medication ManagementEMR DocumentationPatient Care CoordinationMedical Assistant CertificationAmbulatory Clinical Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medication Refill ProcessingOrder EntryLaboratory Work SchedulingPatient Appointment SchedulingMedication Compliance Review

Soft Skills

Strong Communication SkillsCritical ThinkingAbility to Thrive in Fast-Paced Environment

Tools & Technologies

Electronic Medical Record (EMR)

Certifications & Qualifications

RMA (AMT)RMA (AAH)NRCMA (NAHP)CMA (NCCT)CCMA (NHA)CMA (AAMA)RMA (ARMA)

Industry Keywords

Medication Renewal CenterChronic Medication AdherencePatient Health EducationCare Gap IdentificationQuality Standards Compliance

About the role

Key responsibilities & impact

Collaborate with Medication Renewal Center nursing and clerical teams
Complete medication refill requests, care gap notifications, and order entry using established protocols
Review and process medication renewal requests received electronically, by fax, or by telephone
Maintain accurate EMR documentation for medication renewals, patient care needs, and follow-up activities
Enter refill requests, pharmacy communications, and medication orders into the EMR
Order and schedule laboratory work and patient appointments
Review medication compliance through medical record analysis
Communicate medication orders to pharmacies verbally and electronically
Provide patient health and wellness education using approved resources
Coordinate with providers, nurses, pharmacies, patients, and care teams
Identify care gaps and promote chronic medication adherence
Review appointments and laboratory results to support safe medication administration
Contact patients regarding laboratory work, office visits, and follow-up services
Communicate medication changes to reduce medication errors
Schedule patient appointments and verify insurance coverage
Process patient concerns using symptom-guided protocols
Collect, document, and report patient information within the EMR
Maintain compliance with organizational policies, procedures, and quality standards
Assist with onboarding, training, mentoring, and orientation of new team members
Provide float support to Patient Contact Center Clinical teams as needed
Manage high-volume medication refill workflows and pharmacy communications
Support non-face-to-face medication management and patient care coordination
Facilitate continuity of care among patients, providers, pharmacies, and clinical staff

Requirements

What you’ll need

High school diploma/GED
One of the listed medical assistant certifications: RMA (AMT), RMA (AAH), NRCMA (NAHP), CMA (NCCT), CCMA (NHA), CMA (AAMA), or RMA (ARMA)
Ambulatory clinical work experience
Strong communication skills
Ability to critically think
Ability to thrive in a fast-paced environment
Ability to work evening hours, 40 hours per week
Ability to work every other weekend
In-person training in Champaign, Illinois for a minimum of 6 months

Benefits

Comp & perks

Work from home opportunities after a minimum of 6 months of in-person training in Champaign, Illinois
Comprehensive benefits package
Potential for growth and life-long careers
Equal Opportunity Employer