Dispatcher – Telecommunicator

Carle Health

. Determine the nature and location of emergencies and assess priorities .

Posted 10/6/2026part-timeUrbana • Illinois • United StatesMid-LevelSenior💰 $19 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Emergency Medical Dispatching, including pre-arrival instructions and resource deployment, while maintaining compliance with HIPAA regulations. Proficient in operating communication equipment and managing emergency and non-emergency service requests effectively.

Highest-signal resume keywords

Emergency Medical Dispatcher (EMD) CertificationBasic Life Support (BLS) CertificationEMS System Deployment KnowledgeHIPAA ComplianceKnowledge of Local Geography

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Emergency Medical DispatchResource DeploymentStatistical ReportingComputer Systems ManagementPublic Safety Radio Operation

Soft Skills

Ability to PrioritizeProfessionalism Under Stress

Tools & Technologies

Radio ConsolesTelephonesCommunications Equipment

Certifications & Qualifications

Basic Life Support (BLS)Emergency Medical Dispatcher (EMD)ICS-100 CertificationICS-200 CertificationICS-700 CertificationICS-800 CertificationHazardous Materials Awareness (HazMat)Introduction to Emergency Response to Terrorism (ERT)

Industry Keywords

Emergency Medical Services (EMS)Public SafetyEmergency ResponsePHI ManagementLocal Geography Knowledge

About the role

Key responsibilities & impact

Determine the nature and location of emergencies and assess priorities
Dispatch EMS or other emergency units according to established procedures
Perform Emergency Medical Dispatch, including pre-arrival instructions
Receive and process emergency and non-emergency service requests
Facilitate appropriate deployment of resources
Schedule non-emergency medical transfers to optimize unit and personnel utilization
Maintain contact with assigned units and monitor their status, location, response times, and movement
Monitor public safety radio frequencies
Operate radio consoles, telephones, computer systems, and other communications equipment
Maintain PHI in accordance with HIPAA
Account for and ensure field resource safety
Prepare accurate statistical reports and paperwork
Answer non-emergency calls for assistance
Enter, update, and retrieve information from computer systems

Requirements

What you’ll need

Part-time position with rotating shift and variable schedule
Weekend, holiday, and on-call availability required
EMS system deployment knowledge/work experience
HS/GED or equivalent
Basic Life Support (BLS) Certification, American Heart Association (AHA), within 30 days
Emergency Medical Dispatcher (EMD) Certification, International Academies of Emergency Dispatch (IAED), within 1 year
ICS-100 certification, within 6 months
ICS-200 certification, within 6 months
ICS-700 certification, within 6 months
ICS-800 certification, within 6 months
Introduction to Emergency Response to Terrorism (ERT), within 6 months
Hazardous Materials Awareness (HazMat), within 6 months
Ability to maintain PHI in accordance with HIPAA
Thorough working knowledge of local geography, including maps, streets, and grid book systems
Knowledge of company and departmental policies, operating procedures, and protocols
Ability to deal with stressful situations with poise and professionalism
Ability to prioritize based on changing need

Benefits

Comp & perks

Comprehensive benefits package for team members and providers