Part-time Patient Services Representative – Urology

Carle Health

. Coordinate and participate in daily clinic preparation .

Posted 9/29/2026part-timeUrbana • Illinois • United StatesMid-LevelSenior💰 $18 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient registration, appointment scheduling, and managing insurance authorizations while providing excellent patient service. Capable of handling communication effectively and maintaining accurate medical information.

Highest-signal resume keywords

Patient RegistrationAppointment SchedulingInsurance Coverage ProficiencyPrior Authorization ManagementCommunication Standards

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Basic Computer SkillsGeneral Office Equipment ProficiencyTelephone Systems CompetencyMedical Information Reporting

Soft Skills

Customer ServicePositive Image Presentation

Certifications & Qualifications

Associate's Degree in Related FieldMandatory Insurance Training

Industry Keywords

Patient Check-In/Check-OutCash ManagementWork Queue ActivityPatient Care RequestsReferral Management

About the role

Key responsibilities & impact

Coordinate and participate in daily clinic preparation
Identify patients and perform patient check-in/check-out
Post charges and manage cash
Schedule patient appointments
Register patients and set up accounts
Handle phone calls and distribute messages according to communication standards
Manage incoming patient care requests, referrals, work queue activity, and telephone calls
Initiate and secure prior authorizations as needed
Provide information and a positive image to meet patients' needs

Requirements

What you’ll need

Associate's Degree in a related field
Basic computer skills
General office equipment proficiency
Competency with telephone systems
Proficiency with insurance coverage rules, eligibility, network coverage, and benefits
Successful completion of mandatory insurance training and ongoing competency refreshers
Ability to initiate and secure prior authorizations as needed
Ability to accurately and completely report medical information
Ability to work 24 hours per week on a variable daytime schedule

Benefits

Comp & perks

Comprehensive benefits package
Equal opportunity employment
Potential for growth and life-long careers