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Patient Services Representative – ObGyn Clinic
Carle Health. Coordinate and participate in daily clinic preparation .
Posted 9/17/2026full-timeUrbana • Illinois • United StatesMid-LevelSenior💰 $18 - $29 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient registration, appointment scheduling, and managing patient care requests while adhering to communication standards. Possesses a solid understanding of insurance coverage rules and the ability to accurately report medical information.
Highest-signal resume keywords
Patient RegistrationAppointment SchedulingInsurance Coverage ProficiencyMedical Information ReportingTelephone System Competence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Computer SkillsGeneral Office EquipmentCash ManagementCharge PostingPatient Check-In/Check-Out
Soft Skills
Professional ConductCommunication Skills
Certifications & Qualifications
Associate's DegreeMandatory Insurance Training
Industry Keywords
Patient Care RequestsReferralsWork Queue Activities
About the role
Key responsibilities & impact- Coordinate and participate in daily clinic preparation
- Identify patients and perform patient check-in/check-out
- Post charges and manage cash
- Schedule patient appointments
- Register patients and set up accounts
- Handle phone calls and distribute messages according to communication standards
- Accurately report medical information obtained from patients and referring physicians
- Manage incoming patient care requests, referrals, work queue activities, and telephone calls
- Conduct oneself in a responsible and professional manner
Requirements
What you’ll need- Associate's Degree in a related field
- Experience with general office equipment
- Basic computer skills
- Proficiency with insurance coverage rules, including eligibility, network coverage, and benefits
- Successful completion of mandatory insurance training and ongoing competency refreshers
- Competence with telephone systems
- Ability to accurately and completely report medical information
- Ability to manage patient care requests, referrals, work queue activities, and incoming telephone calls
Benefits
Comp & perks- Comprehensive benefits package