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Patient Services Representative – Pediatric Specialist
Carle Health. Coordinate and participate in daily clinic preparation .
Posted 9/23/2026full-timeUrbana • Illinois • United StatesMid-LevelSenior💰 $18 - $29 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient registration, appointment scheduling, and managing insurance coverage rules. Capable of handling patient communications and ensuring accurate reporting of medical information.
Highest-signal resume keywords
Patient RegistrationAppointment SchedulingInsurance Coverage ProficiencyPrior Authorization ManagementGeneral Office Equipment Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Check-In/Check-OutCharge PostingCash ManagementMedical Information ReportingBasic Computer Skills
Soft Skills
CommunicationCustomer ServiceOrganizational Skills
Certifications & Qualifications
Associate's DegreeMandatory Insurance Training
Industry Keywords
Patient Care RequestsReferral ManagementEligibility VerificationNetwork CoverageBenefits Management
About the role
Key responsibilities & impact- Coordinate and participate in daily clinic preparation
- Identify patients and perform patient check-in/check-out
- Post charges and manage cash
- Schedule patient appointments
- Register patients and set up accounts
- Handle phone calls and messages for physicians, nurses, and others
- Manage incoming patient care requests, referrals, in-basket activities, work queue activity, and telephone calls
- Initiate and secure prior authorizations as needed
- Provide information and maintain a positive image to meet patients' needs
Requirements
What you’ll need- Associate's Degree
- Basic computer skills
- General office equipment proficiency
- Proficient with insurance coverage rules, including eligibility, network coverage, and benefits
- Successful completion of mandatory insurance training and ongoing competency refreshers
- Competent to initiate and secure prior authorizations as needed
- Accurate, complete, and timely reporting of medical information
- Full-time availability Monday-Friday, 8a-5p
Benefits
Comp & perks- Comprehensive benefits package
- Equal opportunity employment