Scheduler – BMC Pt Access, Radiology

Carle Health

. Answer, schedule, and complete pre-registration documentation for patient and provider inquiries .

Posted 10/27/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $18 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient registration and communication, with a strong focus on accurately managing patient demographics and insurance information using the HIS system. Proven ability to educate patients and providers about services and facilitate effective communication within a healthcare setting.

Highest-signal resume keywords

Radiology ExperienceCustomer Service ExperienceHIS System ProficiencyPatient SchedulingMedical Information Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient RegistrationDemographic VerificationInsurance ProcessingCo-Pay ManagementInquiry Documentation

Soft Skills

Effective CommunicationAttention to DetailProblem-Solving

Industry Keywords

HealthcarePatient CareMedical InformationProvider CommunicationScheduling

About the role

Key responsibilities & impact

Answer, schedule, and complete pre-registration documentation for patient and provider inquiries
Follow up on inquiries received by telephone, internet-based, or written/electronic correspondence
Educate patients and providers about insurance, providers, departments/locations, payment options, and Carle services
Obtain, update, and verify patient demographics, insurance, emergency contacts, co-pays, and primary physicians in the HIS system
Answer telephones, transcribe and deliver messages to physicians, nurses, and others
Accurately and promptly report medical information from patients and referring physicians
Distribute messages according to practice communication standards
Facilitate communication among schedulers, providers, and patients
Schedule and pre-register patients

Requirements

What you’ll need

Must have Radiology experience
Customer service work experience
Ability to accurately screen, schedule, and document patient and provider inquiries
Ability to use the HIS system to obtain, update, and verify patient demographics, insurance, emergency contacts, co-pays, and primary physicians
Ability to accurately report medical information
Ability to work Monday through Friday, 8:00–4:30
No weekend, holiday, or on-call requirements

Benefits

Comp & perks

Comprehensive benefits package
Equal opportunity employment