Supervisor – Self-Pay Recs Management

Carle Health

. Oversee daily operations and staff managing the Carle Financial Assistance Program and uninsured discount programs .

Posted 9/21/2026full-timeChampaign • Illinois • United StatesMid-LevelSenior💰 $24 - $41 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing financial assistance programs, ensuring compliance, and maintaining high-quality departmental performance. Proficient in staff management, training, and performance evaluation while fostering relationships with vendors and community partners.

Highest-signal resume keywords

Financial Data AnalysisStaff ManagementQuality AssuranceCompliance ManagementPerformance Evaluation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Management Summary ReportsData CollectionBudget PreparationPolicy CreationPerformance Monitoring

Soft Skills

Staff TrainingMentoringCollaborationCommunicationProblem-Solving

Tools & Technologies

E-Verify

Certifications & Qualifications

Associate's Degree

Industry Keywords

Financial Assistance ProgramUninsured Discount ProgramsQuality AssuranceComplianceCommunity Coalition

About the role

Key responsibilities & impact

Oversee daily operations and staff managing the Carle Financial Assistance Program and uninsured discount programs
Ensure high-quality, cost-effective department performance aligned with organizational goals
Manage department flow, staffing, productivity, and quality against established standards
Prepare and analyze management summary reports and communicate findings
Assist with data collection for annual CBISA reporting
Create staff schedules, review and approve time cards, and manage paid leave requests
Recommend or initiate hiring, promotion, transfer, discharge, and disciplinary actions
Conduct staff performance evaluations
Ensure staff are trained and competent in required job tasks
Participate in and ensure participation in continuing education or certification activities
Handle quality assurance, compliance matters, and escalated account issues
Conduct staff meetings and collaborate on departmental, enterprise-wide, and external initiatives
Assist employees with work-related matters
Perform Carle Experience activities, including staff rounding and monthly meeting reports
Prepare and follow annual budgets with the manager and director
Partner with Accounting and Systems to track, capture, and report financial assistance data
Interpret and analyze financial data to monitor performance and establish departmental benchmarks
Act as a resource and mentor
Maintain department policies and procedures
Maintain relationships with vendor partners and the Community Coalition group

Requirements

What you’ll need

Associate's Degree in a related field (Required)
Work experience in a related field
Ability to maintain knowledge of all supervised job functions and systems
Ability to analyze management summary reports and financial data
Ability to manage staff schedules, time cards, paid leave requests, performance evaluations, and personnel actions
Ability to ensure staff training, competency, quality assurance, and compliance
Ability to create, update, and maintain department policies and procedures
Ability to maintain vendor and community coalition relationships
Must meet required rules, regulations, policies, and Code of Conduct
Work authorization verified through E-Verify

Benefits

Comp & perks

Comprehensive benefits package
Continuing education or certification activities
Paid leave