Unit Secretary, Emergency Department

Carle Health

. Provide clerical support in the Emergency Department .

Posted 9/15/2026full-timeUrbana • Illinois • United StatesMid-LevelSenior💰 $17 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in managing patient admissions and discharges using the EPIC electronic medical record system while ensuring effective communication and coordination of patient care within the Emergency Department.

Highest-signal resume keywords

EPIC Electronic Medical Record SystemPatient Admissions and DischargesData Tracking and DocumentationCommunication and CoordinationHealthcare Work Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data TrackingAdministrative DocumentationPatient Flow CoordinationEmergency Department Clerical SupportLevel 1 Trauma Testing

Soft Skills

Effective CommunicationTeam CollaborationOrganizational Skills

Tools & Technologies

Pneumatic Tube System

Industry Keywords

HealthcareEmergency DepartmentPatient CareNursing Staff LiaisonAdministrative Paperwork

About the role

Key responsibilities & impact

Provide clerical support in the Emergency Department
Answer incoming Emergency Department phone calls
Manage patient admissions and discharges in the EPIC electronic medical record system
Complete data tracking and documentation for EKGs and telemetry boxes
Liaise with outside facilities, physicians, nursing staff, patients, and families
Coordinate patient care and communication with healthcare teams
Maintain and replenish office and nursing station supplies
Complete and maintain administrative paperwork for Emergency Department staff
Schedule non-emergent patient transportation
Facilitate communication between hospital departments, clinics, and nursing units
Notify nursing staff of required tests, examinations, and significant patient concerns
Initiate and document daily Level 1 Trauma and Medical Alert system testing
Send and receive items through the pneumatic tube system
Submit work orders for facility and equipment issues
Route broken equipment for repair
Monitor and coordinate patient flow within the Emergency Department
Maintain accurate departmental records and documentation
Support efficient department workflows and unit operations

Requirements

What you’ll need

H.S. Diploma/GED
Healthcare work experience preferred
Ability to work rotating shifts
Work three 12-hour shifts per week
Work every other weekend
Work rotating holidays
No on-call requirements
Ability to use EPIC electronic medical record system
Ability to complete administrative documentation and data tracking
Ability to facilitate communication and coordinate patient care and resources

Benefits

Comp & perks

Comprehensive benefits package
Equal Opportunity Employer
Carle Health participates in E-Verify