Field Service Representative

Carlisle Companies Incorporated

. Create a schedule and work from home when not in the field .

Posted 11/11/2026full-timeRemote • Nebraska • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical and customer service support for commercial roofing, with a strong focus on warranty inspections, product training, and adherence to health and safety policies. Capable of managing multiple tasks independently while fostering professional relationships and delivering effective training presentations.

Highest-signal resume keywords

Technical SupportWarranty InspectionsCustomer Service ManagementTraining PresentationsConstruction Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commercial Roofing ExperienceWarranty Claim InvestigationsInstallation PracticesTechnical AssistanceReport Writing

Soft Skills

Interpersonal SkillsPositive AttitudeCommunication SkillsTask Management

Tools & Technologies

MS OfficeCCM SoftwareConstruction Tools

Certifications & Qualifications

High School DiplomaValid Driver's License

Industry Keywords

Roofing ProductsHealth and Safety PoliciesConstruction SitesCustomer BaseField Work

About the role

Key responsibilities & impact

Create a schedule and work from home when not in the field
Provide technical and customer service support for CCM’s commercial roofing customer base
Manage warranty inspections, job-site training, warranty claim investigations, product support, and internal and external reports
Service, promote, demonstrate, and train customers on roofing products and accessories
Support a regional territory or customer base to ensure quality installations of Carlisle Construction Materials products
Understand and adhere to CCM and project-specific health and safety policies
Schedule and complete final inspections for warranty issuance
Provide on-site technical assistance before, during, or after warranted-project installation
Educate and promote proper installation of CCM products and systems
Act as the day-to-day technical expert for the assigned territory
Conduct warranty claim and product investigations
Deliver training presentations and hands-on demonstrations for Authorized Applicators
Develop internal and external working relationships
Produce detailed written reports and letters for internal and external distribution

Requirements

What you’ll need

Minimum High School Diploma and 3 years of construction or commercial roofing related experience
Valid driver’s license and satisfactory driving record in accordance with company policy
Associate or bachelor’s degree preferred
Ability to manage multiple tasks independently
Professional and positive working attitude with strong interpersonal and customer service management skills
Clear and confident verbal and written communication skills
Ability to understand general construction-related terms, documents, tools, products, and installation practices
Comfortable working with MS Office products and specific CCM software/hardware systems
Ability to work in heat, cold, and wet conditions
Required air and motor vehicle travel, including overnight travel based on territory demand
Regular work on active construction sites
Availability for the 9–12-week training program, including time in Carlisle, Pennsylvania and travel to various U.S. locations

Benefits

Comp & perks

Safety, inclusion, career growth development, tuition assistance, and excellent benefits
Paid 9–12-week training program
Travel, lodging, and meal expenses during training fully covered by the company