Field Service Representative – CCM, Roof Inspector

Carlisle Companies Incorporated

. Create a schedule and work from home when not in the field .

Posted 11/11/2026full-timeOmaha • Nebraska • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in commercial roofing, providing technical assistance and customer service while managing warranty inspections and training. Proficient in developing relationships and delivering effective training presentations for product installations.

Highest-signal resume keywords

Commercial Roofing ExperienceTechnical Customer ServiceWarranty Inspection ManagementTraining Presentation DeliveryMS Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Warranty Claim InvestigationProduct SupportInstallation Practices UnderstandingConstruction Terms KnowledgeTechnical Assistance

Soft Skills

Interpersonal SkillsCustomer Service ManagementClear Communication

Tools & Technologies

CCM SoftwareMS Office Products

Certifications & Qualifications

High School DiplomaValid Driver's License

Industry Keywords

Roofing ProductsWarranty IssuanceField TrainingCustomer Base ManagementConstruction Industry

About the role

Key responsibilities & impact

Create a schedule and work from home when not in the field
Provide technical and customer service for CCM’s commercial roofing customers
Manage warranty inspections, job-site training, warranty claim investigations, product support, and internal and external reports
Service, promote, demonstrate, and train customers on roofing products and accessories
Service a regional territory or customer base to ensure quality installations of Carlisle Construction Materials products
Schedule and complete final inspections for warranty issuance
Provide on-site technical assistance before, during, or after warranted project installations
Educate and promote proper installation of CCM products and systems
Act as the day-to-day technical expert for the assigned territory
Conduct warranty claim and product investigations
Deliver training presentations and hands-on demonstrations for Authorized Applicators
Develop internal and external working relationships
Produce detailed written reports and letters
Attend classroom and hands-on field training during the 9–12-week training program

Requirements

What you’ll need

Minimum High School Diploma
3 years of construction or commercial roofing related experience
Valid driver’s license and satisfactory driving record in accordance with company policy
Associate or bachelor’s degree preferred
Ability to work independently and manage multiple tasks
Strong interpersonal and customer service management skills
Clear and confident verbal and written communication skills
Ability to understand general construction terms, documents, tools, products, and installation practices
Comfortable working with MS Office products and specific CCM software/hardware systems
Ability to work in heat, cold, and wet conditions
Ability to travel by air and motor vehicles
Availability for overnight travel based on territory demands
Ability to remain in Carlisle, Pennsylvania, during designated weeks of the 9–12-week training program as needed

Benefits

Comp & perks

Career growth development
Tuition assistance
Excellent benefits
Paid 9–12-week training program
Travel, lodging, and meal expenses during training fully covered by the company