FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Customer Service Operator – Commercial Call Center
Carrefour Marketplace. Provide humanized and empathetic voice support to customers .
About the role
Key responsibilities & impact- Provide humanized and empathetic voice support to customers
- Offer financial products and services to build customer loyalty
- Meet and exceed sales targets
- Earn performance-based incentives
- Welcome customers and resolve their questions
- Handle requests with excellence
- Ensure each customer’s complete satisfaction
Requirements
What you’ll need- High school diploma
- Sales experience is a plus
- Availability to work a 6x1 schedule (Monday through Saturday)
- 6 hours and 20 minutes per day
- Internet connection with a minimum speed of 100 Mbps
- Wired network connection for desktop use
- Clear and objective communication
- Customer service techniques
- Active listening and customer needs analysis
- Time management and task prioritization
- Proactivity and a desire to make a difference
- Ability to work as part of a team and find creative solutions
- Results-oriented mindset
Benefits
Comp & perks- Meal voucher
- Medical and dental insurance
- Incentive campaigns
- Desktop computer provided for home office work
- Flexible breaks
- Semiannual profit-sharing bonus
- Internet allowance
- Structured professional development program and career path
- Inclusive and respectful work environment
- Partnership with Sesc
- Discount on the Carrefour card for purchases at Carrefour stores
- Semiannual profit-sharing program
- TotalPass
- Pharmacy benefit
- Life insurance
- Transportation allowance
- Optical reimbursement
- Meal voucher
- Incentive campaigns and performance awards