FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Voice Customer Service Operator – Commercial Call Center
Carrefour Marketplace. Provide humanized and empathetic voice-based customer service .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service techniques and active listening skills to effectively address customer needs while achieving sales targets. Exhibits clear communication and time management abilities to ensure customer satisfaction and loyalty.
Highest-signal resume keywords
Customer Service TechniquesSales ExperienceActive ListeningTime ManagementProactivity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Clear CommunicationTask PrioritizationTeam CollaborationCreative Problem SolvingResults-Oriented Mindset
Tools & Technologies
Internet ConnectionWired Network Connection
Certifications & Qualifications
High School Diploma
Industry Keywords
Voice-Based Customer ServiceFinancial ProductsCustomer LoyaltyPerformance-Based Incentives
About the role
Key responsibilities & impact- Provide humanized and empathetic voice-based customer service
- Offer financial products and services to build customer loyalty
- Achieve and exceed sales targets
- Earn performance-based incentives
- Welcome customers, resolve questions, and handle requests
- Ensure each customer’s complete satisfaction
Requirements
What you’ll need- High school diploma
- Sales experience is a plus
- Availability to work a 6-on/1-off schedule (Monday through Saturday)
- 6 hours and 20 minutes per day
- Internet connection with a minimum speed of 100 Mbps
- Wired network connection for desktop use
- Clear and objective communication
- Customer service techniques
- Active listening and analysis of customer needs
- Time management and task prioritization
- Proactivity and a desire to make a difference
- Ability to work as part of a team and develop creative solutions
- Results-oriented mindset
Benefits
Comp & perks- Meal voucher
- Medical and dental insurance
- Incentive campaigns
- Equipment provided – desktop computer for home office work
- Flexible breaks
- Semiannual profit-sharing bonus
- Internet allowance
- Structured development program and career path
- Inclusive and respectful work environment
- TotalPass
- Optical expense reimbursement
- Transportation voucher
- Pharmacy benefits program
- Partnership with Sesc
- Life insurance
- Discount on the Carrefour card for purchases across the Carrefour network