Back Office and Invoicing Team Leader

Carrier Commercial Refrigeration

. Lead and develop the Back Office and Invoicing team, organizing workload distribution, backup coverage, and operational priorities .

Posted 10/8/2026full-timeAbingdon • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in invoicing processes, service contracts, and compliance, with a strong focus on operational efficiency and accuracy. Proficient in SAP S/4HANA and Microsoft Excel, with a commitment to data privacy and internal control frameworks.

Highest-signal resume keywords

Leadership ExperienceAdvanced Proficiency in SAP/ERP SystemsStrong Understanding of Service ContractsHigh Level of Accuracy and Analytical CapabilityExperience with Field Service Management Applications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

InvoicingOrder ProcessingBilling AdministrationService AdministrationData PrivacyAudit TrailsApproval ControlsVAT RequirementsInternal Control FrameworksRevenue Recognition

Soft Skills

AssertivenessSolution-Oriented Communication

Tools & Technologies

SAP S/4HANAMicrosoft ExcelMicrosoft Office

Certifications & Qualifications

Commercial Qualification

Industry Keywords

Operational PrioritiesInvoicing PerformanceWorking CapitalCustomer SatisfactionClarification Cases

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead and develop the Back Office and Invoicing team, organizing workload distribution, backup coverage, and operational priorities
Oversee review and invoicing of service, maintenance, repair, material, and other billable activities
Ensure correct application of contracts, price lists, fixed-fee agreements, customer accounts, purchase order requirements, and tax regulations
Monitor invoicing backlog, processing times, clarification cases, invoice corrections, and month-end and year-end closing requirements
Coordinate incomplete service reports and commercial discrepancies with Supervisors, Technicians, Dispatching, Finance, and customers
Analyze root causes of invoicing errors and establish standards, controls, and training initiatives to improve first-time-right performance
Support system and process improvements, particularly between Field Service systems and SAP S/4HANA
Prepare reporting and escalations relating to invoicing performance, revenue realization, and working capital
Set operational priorities, allocate clarification cases, and approve invoices in accordance with delegated authority and internal control requirements
Suspend or escalate invoicing activities where documentation is missing, contractual obligations are unclear, or significant discrepancies exist
Influence revenue recognition, cash flow, working capital performance, customer satisfaction, and compliance

Requirements

What you’ll need

Commercial qualification with several years of experience in invoicing, order processing, billing administration, or service administration
Leadership experience
Strong understanding of service contracts, pricing structures, VAT requirements, and internal control frameworks
High level of accuracy and analytical capability
Assertiveness and solution-oriented communication skills
Advanced proficiency in SAP/ERP systems
Experience with field service management applications
Advanced proficiency in Microsoft Excel and other Microsoft Office tools
Fluent English
High responsibility for data privacy, audit trails, supporting documentation, segregation of duties, and approval controls

Benefits

Comp & perks

Employer focus on developing and retaining talent
Employee engagement and teamwork culture
Sustainable and intelligent building and cold chain solutions environment