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Technical Support Specialist – Spare Parts
Carrier Commercial Refrigeration. Handle technical support tickets submitted by CCR entities across different countries .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical support, particularly in identifying spare parts and interpreting 2D technical drawings. Strong analytical and problem-solving skills are essential for collaborating with R&D teams and improving technical processes.
Highest-signal resume keywords
Technical Support Experience2D Technical Drawing InterpretationSpare Parts IdentificationAnalytical ThinkingCustomer-Oriented Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Technical SupportSpare Parts Identification2D Technical Drawing InterpretationRefrigeration Equipment KnowledgeTechnical Documentation
Soft Skills
Analytical ThinkingProblem-SolvingAttention to DetailOrganizational SkillsProactive Attitude
Industry Keywords
Mechanical EngineeringElectrical EngineeringManufacturing TechnologyIndustrial EquipmentMachinery
Tech Stack
Tools & technologiesAssembly
About the role
Key responsibilities & impact- Handle technical support tickets submitted by CCR entities across different countries
- Identify correct spare parts using 2D technical drawings and product documentation
- Support technical requests related to refrigeration cabinet refurbishment and rebuilding
- Help define spare parts kits and assembly groups
- Cooperate with R&D teams to clarify technical questions and identify suitable replacement parts
- Contribute to improvements in technical support processes, documentation, and quality
- Participate in ongoing technical projects and collaborate with international colleagues
Requirements
What you’ll need- Completed technical education (secondary school, vocational qualification, or university degree) in a relevant field such as mechanical engineering, electrical engineering, or manufacturing technology; fresh graduates are welcome
- OR at least 3 years of relevant technical support experience, ideally in manufacturing, industrial equipment, machinery, or a similar technical environment
- Ability to read and interpret 2D technical drawings
- Good written English for communication with international colleagues and handling technical tickets
- Strong analytical thinking and problem-solving skills
- Attention to detail and good organizational skills
- Customer-oriented mindset
- Proactive attitude and willingness to learn
- Hungarian language skills are not required
- Experience with spare parts identification, technical documentation, or refrigeration equipment is advantageous but not essential
Benefits
Comp & perks- An opportunity to develop your technical career within an international company
- Exposure to commercial refrigeration technology and international technical support processes
- Collaboration with experienced technical specialists and R&D teams
- Opportunities to expand your technical knowledge and contribute to process improvements
- Hybrid working arrangement: after the probationary period, 3 days working from home