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Technical Support Specialist – Spare Parts
Carrier Commercial Refrigeration. Handle technical support tickets submitted by CCR entities across different countries .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical support, including the ability to read and interpret 2D technical drawings and identify spare parts. Strong analytical and problem-solving skills are essential for collaborating with international teams and improving technical processes.
Highest-signal resume keywords
Technical Support Experience2D Technical Drawing InterpretationSpare Parts IdentificationAnalytical ThinkingProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Support2D Technical DrawingsSpare Parts IdentificationTechnical DocumentationRefrigeration Equipment
Soft Skills
Attention to DetailOrganizational SkillsCustomer-Oriented MindsetProactive AttitudeWillingness to Learn
Industry Keywords
Mechanical EngineeringElectrical EngineeringManufacturing TechnologyTechnical Support ProcessesInternational Collaboration
Tech Stack
Tools & technologiesAssembly
About the role
Key responsibilities & impact- Handle technical support tickets submitted by CCR entities across different countries
- Identify correct spare parts using 2D technical drawings and product documentation
- Support technical requests related to refrigeration cabinet refurbishment and rebuilding
- Help define spare parts kits and assembly groups
- Cooperate with R&D teams to clarify technical questions and identify suitable replacement parts
- Contribute to improvements in technical support processes, documentation, and quality
- Participate in ongoing technical projects and collaborate with international colleagues
- Work on-site in Jászárokszállás 5 days per week during the first 3 months for training and onboarding
- After the first 3 months, work under a hybrid arrangement from Budapest or Jászárokszállás
Requirements
What you’ll need- Completed technical education (secondary school, vocational qualification, or university degree) in a relevant field such as mechanical engineering, electrical engineering, or manufacturing technology, OR at least 3 years of relevant technical support experience
- Ability to read and interpret 2D technical drawings
- Good written English for communication with international colleagues and handling technical tickets
- Strong analytical thinking and problem-solving skills
- Attention to detail and good organizational skills
- Customer-oriented mindset
- Proactive attitude and willingness to learn
- Experience with spare parts identification, technical documentation, or refrigeration equipment is an advantage but not essential
- Hungarian language skills are not required
Benefits
Comp & perks- An opportunity to develop your technical career within an international company
- Exposure to commercial refrigeration technology and international technical support processes
- Collaboration with experienced technical specialists and R&D teams
- Opportunities to expand your technical knowledge and contribute to process improvements
- Hybrid working arrangement