Analyst, Credit Bureau Reporting and Corrections

Carrington Holding Company, LLC

. Investigate credit reporting disputes by analyzing company records against Metro 2 credit reporting standards and company policy .

Posted 10/13/2026full-timeRemote • United StatesMid-LevelSenior💰 $30 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in credit reporting standards, particularly Metro 2 format, and possesses strong analytical skills to investigate and resolve credit disputes. Proficient in mortgage servicing operations and compliance with relevant regulations such as RESPA, TILA, and FCRA.

Highest-signal resume keywords

Metro 2 Format FamiliarityCredit Reporting KnowledgeMortgage Servicing OperationsResearch And Analytical SkillsMicrosoft Office Suite Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Credit ReportingAutomated Consumer Dispute VerificationAutomated Universal Data FormsLoan UpdatesEscrow AnalysisPayment ProcessingCredit CorrectionsRegulatory ComplianceData AnalysisProblem-Solving

Soft Skills

Verbal CommunicationWritten CommunicationAttention To DetailCritical ThinkingTeam Collaboration

Tools & Technologies

E-OscarMicrosoft Office SuiteIndustry-Specific Software

Industry Keywords

RESPATILAFCRACFPBMortgage ServicingCredit Bureau DisputesFinancial Industry Regulations

About the role

Key responsibilities & impact

Investigate credit reporting disputes by analyzing company records against Metro 2 credit reporting standards and company policy
Respond to credit disputes through Automated Consumer Dispute Verification via E-Oscar
Submit credit corrections or updates using Automated Universal Data forms via E-Oscar
Determine whether credit reporting corrections are warranted and research, modify, or correct reporting
Make required loan updates and ensure proper system notation
Collaborate with internal departments to resolve inquiries and complaints
Track trends and report findings to management
Research payment histories, payments posted, escrow disbursements, escrow analysis, loan balances, ARM adjustments, and cash applications
Handle escalated credit reporting issues
Support internal business units as needed
Keep current with RESPA, TILA, FCRA, and CFPB regulations
Follow department and company policies and procedures
Perform other duties and projects as assigned

Requirements

What you’ll need

Familiarity with Metro 2 format is a plus
Knowledge/Experience with credit reporting and FCRA is preferred
Working knowledge of federal and state laws and guidelines pertaining to mortgage servicing, including RESPA and CFPB
Strong working knowledge of mortgage servicing operations, including payment processing, escrow, taxes, insurance, boarding, and credit reporting
Strong research and analytical skills
Ability to work accurately in a production-driven environment
Exceptional verbal and written communication skills
Ability to work independently under tight deadlines
Knowledge of Microsoft Office Suite
Knowledge of relevant industry-specific software packages preferred
Excellent critical thinking, problem-solving, and sound judgment skills
Team player with strong attention to detail
Ability to make decisions significantly impacting department credibility, operations, and services
Ability to manage and prioritize multiple simultaneous assignments while meeting deadlines
Ability to understand opposing viewpoints on complex issues and negotiate and integrate different viewpoints
Bachelor’s degree or equivalent work experience
Three (3) to five (5) years of related work experience in mortgage servicing, the financial industry, and/or handling credit bureau disputes

Benefits

Comp & perks

Comprehensive healthcare plans for you and your family
Discretionary 401(k) match of 50% of the first 4% of pay contributed
Fitness, restaurant, retail, and other discounts through the employee portal
Customized training programs
Employee referral bonuses
Educational reimbursement
Carrington Charitable Foundation community initiatives
Remote work from home