Analyst, Default FHA Claims QA

Carrington Holding Company, LLC

. Review FHA Part A mortgage insurance claims for accuracy within investor/insurer timeframes .

Posted 9/24/2026full-timeRemote • United StatesJunior💰 $22 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in reviewing FHA Part A mortgage insurance claims, ensuring accuracy and compliance with investor and insurer guidelines. Proficient in quality assurance processes, effective communication, and managing multiple tasks under pressure.

Highest-signal resume keywords

Mortgage Servicing Default ExperienceQuality Assurance/Quality Control ExperienceUnderstanding of Default Servicing ProcessKnowledge of Agency and Investor GuidelinesStrong Interpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

FHA Part A Claims ReviewQuality Checks Using ScorecardsDocumentation of SystemsVerification of Claim InformationFinalization and Submission of Claims

Soft Skills

Excellent Written CommunicationOral Communication SkillsOrganizational SkillsTime Management SkillsTeamwork

Industry Keywords

Default Claims ProcessesForeclosureBankruptcyLoss MitigationClaims

About the role

Key responsibilities & impact

Review FHA Part A mortgage insurance claims for accuracy within investor/insurer timeframes
Complete quality checks using scorecards and/or checklists to identify claim errors
Communicate correction requests to the claim filing team and ensure timely, accurate completion
Document systems with appropriate tasking and comments
Verify accurate dates and information on Part A claim forms
Review foreclosure and default timeframes and include applicable extensions
Enforce company procedures regarding curtailment of interest
Ensure required documentation is included in claim files
Finalize and submit claims to the agency for payment
Escalate trends and issues identified during quality reviews

Requirements

What you’ll need

High School diploma required; some college preferred
One (1) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business, or College Graduate
Moderate knowledge of default claims processes for insurers and investors
Understanding of the default servicing process, including Foreclosure, Bankruptcy, Loss Mitigation, and Claims
Moderate understanding of Agency and investor guidelines
Strong interpersonal skills with a focus on teamwork and quality
Excellent written and oral communication, organizational, and time management skills
Ability to communicate effectively with all levels of staff and management internally and externally
Ability to meet strict deadlines and manage multiple tasks under pressure and changing priorities

Benefits

Comp & perks

Comprehensive healthcare plans for you and your family
Discretionary 401(k) match of 50% of the first 4% of pay contributed
Fitness, restaurant, retail, and other discounts through the employee portal
Customized training programs
Employee referral bonuses
Educational reimbursement
Carrington Charitable Foundation community support