Default Claims VA QA Analyst, I

Carrington Holding Company, LLC

. Review FHA, VA, PMI, USDA, FNMA, and FHLMC claims within investor/insurer timeframes for accuracy .

Posted 11/5/2026full-timeRemote • United StatesJunior💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in reviewing and certifying default claims for FHA, VA, PMI, USDA, FNMA, and FHLMC, ensuring compliance with agency guidelines and maintaining accurate documentation. Strong ability to perform quality assurance and manage multiple tasks effectively under pressure.

Highest-signal resume keywords

Mortgage Servicing Default ExperienceDefault Claims Processes KnowledgeQuality Assurance and Quality ControlInterpersonal and Teamwork SkillsEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Default Claims ReviewClaims Submission AccuracyProcess Tracking DocumentationAudit CompletionExpense Reconciliation

Soft Skills

Organizational SkillsTime Management SkillsAbility to Handle PressureTeam CollaborationAdaptability to Changing Priorities

Industry Keywords

FHAVAPMIUSDAFNMAFHLMCForeclosureBankruptcyLoss MitigationAgency Guidelines

About the role

Key responsibilities & impact

Review FHA, VA, PMI, USDA, FNMA, and FHLMC claims within investor/insurer timeframes for accuracy
Validate that expenses are reconciled and claimed according to agency requirements
Identify QA claim-review errors and ensure corrections are completed before claim submission
Document the Mortgage platform with appropriate process tracking
Escalate trends or issues identified during claim QA
Verify taxes and insurance are maintained, paid timely, and cancelled/endorsed according to guidelines
Ensure procedures for curtailment of interest or advances are followed and enforced
Perform internal quality assurance of departmental claim documents
Complete assigned monthly audits
Certify accurate default claims and transmit filings to FHA, USDA, PMI, VA, FNMA, and FHLMC

Requirements

What you’ll need

High School diploma required; some college preferred
One (1) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business, or College Graduate
Moderate knowledge of default claims processes for insurers and investors
Understanding of the default servicing process, including foreclosure, Bankruptcy, Loss Mitigation and Claims process
Moderate understanding of Agency and investor guidelines
Strong interpersonal skills with a focus on teamwork and quality on loan evaluation
Excellent written and oral communication, organizational and time management skills
Ability to communicate effectively with all levels of staff and management internally and externally
Ability to manage work to meet strict deadlines
Ability to handle multiple tasks under pressure and changing priorities
Able to work Monday–Thursday 7:00–5:00 and Friday 7:30–11:30, plus overtime as needed

Benefits

Comp & perks

Comprehensive healthcare plans for you and your family
Discretionary 401(k) match of 50% of the first 4% of pay contributed
Fitness, restaurant, retail, and other discounts through the employee portal
Customized training programs to help you advance your career
Employee referral bonuses
Educational reimbursement
Carrington Charitable Foundation community contributions