Manager, Sales, TPO

Carrington Holding Company, LLC

. Manage Account Executives and build broker relationships within an assigned sales area .

Posted 10/15/2026full-timeUnited StatesJuniorMid-Level💰 $70,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Manage Account Executives and build broker relationships within an assigned sales area
Achieve monthly, quarterly, and annual sales goals
Provide day-to-day mentoring, coaching, training, and sales-region guidance
Promote Carrington loan programs, including Non-Agency/Non-QM, Government, Conventional, 2nd Mortgages, and specialty lending products
Hire, train, assign, direct, and monitor employees in accordance with company policies and applicable laws
Coach direct reports to achieve regional objectives and sales goals
Help Account Executives build and maintain broker relationships and establish new broker relationships
Oversee communication of changes to loan programs, rates, and policies
Supervise loan submissions and ensure high service levels, quality, and timely results
Complete regional sales forecasts and prepare daily, weekly, and monthly production projections
Report projections and findings to management
Ensure CRM updates for sales activities, marketing efforts, and broker/contact records
Review and validate new broker applications
Resolve sales and operational issues
Partner with operations staff to ensure efficient file flow
Communicate, implement, and maintain regional marketing strategies and policy changes
Ensure compliance with local, state, and federal lending regulations
Develop and facilitate training and presentations
Assist senior sales leadership with budgeting and regional goals
Attend and represent Carrington at trade shows and industry meetings
Work a flexible schedule and travel as necessary

Requirements

What you’ll need

Demonstrated sales management skills
Expert knowledge of FHA, VA, USDA, conventional, and non-agency/Non-QM products, guidelines, and requirements
Knowledge of state and federal lending regulations
Complete understanding of credit, title, escrow, underwriting, loan processing, and closing functions
Excellent verbal, written, and communication skills
Excellent organizational skills and ability to adapt quickly and effectively to change
Strong decision-making and problem-solving ability
Customer service, leadership, and management skills
Knowledge of Encompass or equivalent loan origination system, or ability to learn it
Knowledge of CRM systems, or ability to learn them
Knowledge of non-agency lending and specialty products lending
Knowledge of the mortgage origination process
Knowledge of underwriting guidelines and investor requirements
Ability to follow CMS Mortgage Lending loan protocols
Ability to address and resolve interpersonal conflict
Ability to understand complex problems and collaborate on alternative solutions
Familiarity with MS Office Suite (Word, Excel, PowerPoint)
Bachelor’s degree or equivalent work experience
2 to 5 years mortgage banking or consumer finance experience
Minimum 2 years in government mortgage experience
Previous experience as a sales manager strongly preferred
Ability to work a flexible schedule and travel as necessary

Benefits

Comp & perks

Monthly incentive plan
Base pay plus an industry leading commission plan
Comprehensive healthcare plans for you and your family
Discretionary 401(k) match of 50% of the first 4% of pay contributed
Fitness, restaurant, retail, and other discounts through the employee portal
Customized training programs
Employee referral bonuses
Educational reimbursement
Access to a 48-state territory
Existing accounts available to take over