Supervisor, Pre-Foreclosure

Carrington Holding Company, LLC

. Oversee and monitor employees’ performance to ensure adherence to post NOI Pre-Foreclosure due-diligence, audit requirements and timelines, and conformity to policies and procedures .

Posted 9/21/2026full-timeRemote • United StatesJunior💰 $67,400 - $72,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in overseeing pre-foreclosure processes, ensuring compliance with the Fair Debt Collection Practices Act, and managing staff performance to enhance operational efficiency. Proficient in mortgage software and capable of effective communication across various management levels.

Highest-signal resume keywords

Fair Debt Collection Practices ActPre-Foreclosure ProcessMortgage Software (FiServ, GNMA-EVARS)Collections and Pre-Foreclosure SupervisionMS Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Pre-Foreclosure Due-DiligenceAudit RequirementsProject ManagementException ReportingReinstatement Reconciliation

Soft Skills

Organizational SkillsDecision-MakingEffective CommunicationCollaborationStaff Supervision

Tools & Technologies

FiServGNMA-EVARSMS Office

Industry Keywords

Loss MitigationPayment HistoryForeclosure ValidationDelinquency NotificationsCorporate Standards

About the role

Key responsibilities & impact

Oversee and monitor employees’ performance to ensure adherence to post NOI Pre-Foreclosure due-diligence, audit requirements and timelines, and conformity to policies and procedures
Collaborate with other departments to identify and implement process improvement strategies
Ensure staff accurately perform itemized foreclosure referral checklist to substantiate eligibility for first legal action
Manage projects for implementing statutory changes in pre-foreclosure delinquency notifications
Review exception reporting specific to eligibility of files ready for First Legal
Prepare and review daily delinquency reports
Develop relationships and partner with internal departments to maximize efficiencies and effectiveness across departments
Supervise the daily workflow of staff and ensure corporate standards are consistently followed
Coordinate with breach and foreclosure validation teams to ensure adherence to deadlines
Perform other duties and work on special projects as assigned

Requirements

What you’ll need

Thorough knowledge of Fair Debt Collection Practices Act
Excellent understanding of loss mitigation, payment history and pre-foreclosure process
Familiarity with mortgage software, e.g., FiServ, GNMA-EVARS
Intermediate MS Office skills
Ability to organize and prioritize work schedules of others on short-term basis
Ability to make decisions that have moderate impact on the immediate work unit
Ability to reconcile reinstatement amounts, and check results for accuracy
Ability to communicate effectively with various levels of management and report escalated issues
Ability to complete routine forms, use existing form letters, and/or conduct routine oral communication
High school diploma or equivalent work experience
One (1) to three (3) years’ experience as a Collections and/or Pre-Foreclosure Supervisor and Mortgage Servicing experience

Benefits

Comp & perks

Comprehensive healthcare plans for you and your family
Discretionary 401(k) match of 50% of the first 4% of pay contributed
Fitness, restaurant, retail (and more!) discounts through the employee portal
Customized training programs to help you advance your career
Employee referral bonuses
Educational Reimbursement
Carrington Charitable Foundation community contributions