VP, Post Close, CMS

Carrington Holding Company, LLC

. Lead all aspects of Post Close operations for funded loans from all originating channels .

Posted 10/23/2026full-timeRemote • United StatesLead💰 $160,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing Post Close operations, ensuring compliance with policies, regulations, and Loan Quality metrics while fostering a culture of continuous improvement and collaboration across departments.

Highest-signal resume keywords

Post Close Operations ManagementLoan Quality MetricsRisk ManagementTraining DevelopmentPolicy Compliance Auditing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Loan DeliveryEndorsement GuaranteeRecords ManagementDue DiligencePCCD ComplianceMortgage Industry ExperiencePerformance EvaluationAudit Findings ResolutionOperational PoliciesMonetary Control

Soft Skills

Strategic LeadershipProblem ResolutionTeam BuildingCommunicationCollaboration

Tools & Technologies

Loan Origination SystemsQuality Control SystemsPerformance Monitoring ToolsTraining PlatformsOperational Management Software

Industry Keywords

Mortgage IndustryLoan Origination ProcessCapital MarketsSecondary MarketsLoan ServicingTreasury OperationsContinuous ImprovementCustomer Focus

About the role

Key responsibilities & impact

Lead all aspects of Post Close operations for funded loans from all originating channels
Oversee loan delivery, endorsement guarantee, records management, due diligence, and PCCD compliance
Provide strategic leadership, management guidance, functional support, and quality control expertise
Build financial and loan quality rigor with Senior Management and organization leaders
Hire, train, assign, direct, monitor, reward, and discipline employees; address complaints and resolve problems
Ensure Post Close operations meet policies, procedures, regulations, laws, SLAs, and Loan Quality metrics
Contribute to risk management initiatives and maintain loan quality and monetary control integrity
Develop a department culture focused on continuous improvement, innovation, precision, and customer focus
Develop and implement training on current policies and procedures
Liaise with direct reports, internal staff, sales staff, vendors, and customers to resolve issues
Partner with IT on system enhancements for Post Close efficiency and quality control
Perform exception-based reviews of loan circumstances and conditions
Assist with interviewing and hiring department management members
Audit staff and functions for policy and procedure compliance
Evaluate performance trends and implement solutions for audit findings
Conduct weekly structured meetings with Post Close Managers
Provide feedback and coaching to Post Close Managers and their staff
Build relationships with VP/Director-level Operations leaders across regional Operations centers
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in Business or equivalent work experience
Seven (7) to ten (10) years’ experience in managing at least one aspect of the Loan Origination Process
Ten (10) to fifteen (15) years of mortgage industry experience in general
Knowledge of loan delivery, endorsement guarantee, records management, due diligence, and PCCD compliance
Ability to manage Post Close operations in accordance with company policies, procedures, regulations, laws, SLAs, and Loan Quality metrics
Experience supporting risk management, loan quality, and monetary control functions
Ability to collaborate with Capital Markets, Secondary Markets, Operations, Quality Control, Loan Servicing, IT, and Treasury
Experience developing training, auditing staff, evaluating performance trends, and addressing audit findings

Benefits

Comp & perks

Comprehensive healthcare plans for you and your family
Discretionary 401(k) match of 50% of the first 4% of pay contributed
Fitness, restaurant, retail, and other discounts through the employee portal
Customized training programs
Employee referral bonuses
Educational reimbursement
Carrington Charitable Foundation community initiatives