Manager, Market Operations

Carvana

. Manage logistics, inventory quality, scheduling, and registration paperwork.

Posted 11/10/2026full-timeSan Jose • California • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing logistics and team dynamics while fostering a positive employee and customer experience. Capable of developing creative solutions and adapting to changing environments in a fast-paced setting.

Highest-signal resume keywords

Team LeadershipLogistics ManagementCreative Problem SolvingCustomer Experience ManagementEmployee Experience Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

LogisticsInventory Quality ManagementSchedulingProcess ExaminationPhysical Activity Management

Soft Skills

AdaptabilityMentoringCommunicationDecision MakingMultitasking

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Community OutreachEmployee TrainingCustomer InteractionAmbiguity ManagementBackground Check Compliance

About the role

Key responsibilities & impact

Manage logistics, inventory quality, scheduling, and registration paperwork.
Manage customer experience and employee experience.
Lead community outreach.
Mentor and train team members.
Make autonomous decisions in a fast-paced, ambiguous environment.
Juggle multiple projects and responsibilities.
Develop creative solutions by examining processes.
Take on additional assignments as needed.
Maintain a direct link to leadership at Carvana’s home office in Phoenix.

Requirements

What you’ll need

A Bachelor’s degree from an accredited undergraduate institution.
At least five years of relevant experience in team leadership roles managing multiple employees.
Experience handling logistics.
Ability to operate in ambiguity.
Appreciation for differences of opinion.
Ability to manage employee and customer experience.
Skills to examine processes and develop creative solutions.
Ability to adapt to change.
Willingness to take on new assignments and juggle many things at once.
Must be able to read, write, speak, and understand English.
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires grasping, carrying, lifting, pushing, and pulling items up to 50 lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Ability to work in outdoor weather conditions.
Ability to remain stationary for extended periods while driving, up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Hiring is contingent on passing a complete background check.
This role is not eligible for visa sponsorship.

Benefits

Comp & perks

Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
Student loan payments
Discounts on vehicles
Benefits for pets
Wellness program supporting physical and mental health
Opportunities to expand skill set and share knowledge across the organization
Promotions from within
Varied and rapid career development
Start-up atmosphere
Opportunity to work at one of the fastest-growing companies in the country