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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management and proactive communication to drive dealership performance and retention. Capable of analyzing data to recommend improvements and identify upselling opportunities.
Highest-signal resume keywords
Client CommunicationRelationship BuildingData AnalysisUpselling ProductsCollaborative Teamwork
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisExcelGoogle Sheets
Soft Skills
Excellent Communication SkillsProactive OutreachCreative Problem-SolvingSelf-MotivatedAdaptability
Industry Keywords
Dealer PartnersDealership RetentionPerformance ImprovementDigital Marketing
About the role
Key responsibilities & impact- Become an expert on assigned brands and understand their challenges, opportunities, and performance on the Carwow platform
- Maintain regular, proactive client communication primarily through phone and video calls
- Build strong, long-lasting relationships with dealer partners
- Analyse performance and recommend process improvements to improve dealer return on investment
- Lead onboarding and training for new dealerships
- Drive high dealership retention rates
- Own portfolio performance against targets
- Upsell additional products and services
- Collaborate with the field-based Partner Success team to execute client strategies
Requirements
What you’ll need- Excellent communication skills
- Strong relationship-building and nurturing skills
- Proactive outreach via phone calls and in-person client meetings
- Consultative and creative problem-solving ability
- Ability to identify growth opportunities and upsell products and services
- Self-motivated, proactive, and results-driven
- Ability to prioritise high-impact tasks and manage multiple stakeholders
- Collaborative teamwork, particularly with the field-based Partner Success team
- Adaptability and resilience in a fast-paced environment
- Proficiency in handling and analysing basic data using Excel/Google Sheets
- Familiarity with digital marketing is highly advantageous
- Automotive experience is not required
Benefits
Comp & perks- Hybrid working
- Competitive salary
- Matched pension contributions
- Share options
- Vitality Private Healthcare
- Eyecare vouchers
- Life Assurance
- Monthly coaching sessions with Spill for mental wellbeing
- Enhanced holiday package plus Bank Holidays
- 28 days annual leave
- 1 day for your wedding
- 1 day off when you move house
- 30 days annual leave per year from the third year anniversary
- 35 days annual leave per year from the tenth year anniversary
- Option to buy 3 extra days of holiday per year
- Work from abroad for a month
- Inclusive parental, partner and shared parental leave
- Fertility treatment and pregnancy loss policies
- Bubble childcare support and discounted nanny fees
- Latest tech (Macbook or Surface)
- Up to £500/€550 home office allowance
- Generous learning and development budget
- Regular social events
- Referral bonuses