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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive Salesforce administration expertise, focusing on configuration, process automation, and integration management. Proficient in creating scalable solutions and leading cross-functional initiatives to enhance Sales and Customer Experience operations.
Highest-signal resume keywords
Salesforce Administrator ExperienceSalesforce Administrator CertificationProcess Automation Using FlowsSales Cloud ConfigurationIntegration Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce ConfigurationProcess AutomationReport CreationDashboard DevelopmentValidation RulesApexLightning Web ComponentsCustom ObjectsAutomation LogicUser Acceptance Testing
Soft Skills
Proactive ApproachOutcome-Focused MindsetCross-Functional CollaborationProblem-Solving
Tools & Technologies
SalesforceAsanaFlowApproval WorkflowsCustom Notifications
Certifications & Qualifications
Salesforce Administrator CertificationAdvanced Administrator CertificationPlatform App Builder Certification
Industry Keywords
Salesforce IntegrationsTechnical Debt ManagementAgile EnvironmentsStakeholder EngagementUser Onboarding
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Drive intake, analysis, and execution of Salesforce change requests
- Translate business needs into scalable, maintainable solutions
- Act as point of contact for complex platform issues and lead root-cause resolution
- Lead the full lifecycle of enhancements, including requirements, design, configuration, building, testing, and deployment
- Own Sales Cloud and/or Service Cloud configuration, including custom objects, automation logic, validation rules, permissions, and reporting models
- Manage technical debt and long-term platform scalability
- Lead and optimise Salesforce integrations with internal and external systems
- Lead training sessions and create enablement materials for end users, power users, and stakeholders
- Partner with admins, analysts, and developers on cross-functional features
- Create and maintain reports, dashboards, and list views
- Support UAT, bug resolution, and user onboarding
- Identify and implement process automation using Flow, approval workflows, and custom notifications
- Lead Salesforce initiatives supporting Sales, Customer Experience, and Operations teams
Requirements
What you’ll need- 5+ years of Salesforce administrator experience
- Strong hands-on knowledge of Flows and declarative tools
- Ability to balance technical debt, speed, and clean design
- Experience working cross-functionally with sales, operations, and support stakeholders
- Experience working in agile environments using tools like Asana
- Proactive, pragmatic, outcome-focused approach
- Understanding of process automation tools, including Flows and Validation Rules
- Ability to create robust and scalable solutions
- Ability to create reports, dashboards, and list views
- Salesforce Administrator Certification or equivalent hands-on credibility
- Bonus: Experience with Apex and Lightning Web Components (LWC)
- Bonus: Experience supporting Salesforce integrations with other business systems
- Bonus: Advanced Administrator and Platform App Builder certifications
Benefits
Comp & perks- Hybrid working (2 days working from home)
- Competitive salary
- Matched pension contributions
- Share options
- Bupa Private medical and dental insurance
- Eyecare vouchers
- Life Assurance
- Monthly coaching sessions with Spill, a mental wellbeing partner
- Enhanced holiday package, plus Bank Holidays
- 28 days annual leave
- 1 day for your wedding
- 1 day off when you move house
- 30 days of annual leave per year from the third year anniversary
- 35 days of annual leave per year from the tenth year anniversary
- Option to buy 3 extra days of holiday per year
- Option to work from abroad up to 4 weeks
- Inclusive parental, partner and shared parental leave
- Fertility treatment and pregnancy loss policies
- Bubble childcare support and discounted nanny fees
- Up to £500/€550 home office allowance
- Generous learning and development budget
- Regular social events
- Referral bonuses