Sales Associate

Casa de Montecristo

. Provide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills .

Posted 9/21/2026full-timeHouston • Texas • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional guest service and sales skills while effectively communicating product knowledge and maintaining a clean and safe environment. Proven ability to build customer relationships and exceed sales goals in a retail or service-centric setting.

Highest-signal resume keywords

Guest ExperienceSales Goals AchievementCigar KnowledgePOS SkillsInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales SkillsProduct KnowledgeRetail OperationsKPI ManagementVisual Merchandising

Soft Skills

Team PlayerEmotional IntelligenceWork EthicFlexibilityCommunication Skills

Tools & Technologies

POS SystemComputer Skills

Industry Keywords

TobacconistCasa de MontecristoService-Centric EnvironmentSOPsState and Local Regulations

About the role

Key responsibilities & impact

Provide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills
Serve as a Casa de Montecristo brand ambassador
Build relationships with customers
Proactively and effectively communicate product features, benefits, and promotional information
Become a trusted, successful tobacconist and consistently work as part of a team to exceed sales and KPI goals
Develop and maintain strong knowledge of Casa de Montecristo products
Assist in complete store operations and execute corporate initiatives in a timely, efficient, and resource-wise manner
Follow Casa de Montecristo policies, SOPs, and state and local regulations
Maintain visual and cleanliness standards to support the brand image
Ensure a comfortable, responsible, and safe environment
Perform other duties as assigned

Requirements

What you’ll need

Previous experience in a retail, hospitality or other service-centric environment
POS and/or computer skills needed
Cigar knowledge a plus
Ability to work a flexible schedule (night, weekends, holidays)
Exceptional interpersonal skills
Hands on team player with a strong work-ethic
Passionate and persistent about delivering a stellar guest experience
A track record of meeting challenging sales and operational goals
Demonstrated flexibility and emotional intelligence to adapt to frequently changing business conditions with energy and accountability
Ability to stand, walk, use hands, reach with hands and arms, and talk or hear
Ability to climb or balance and stoop, kneel or sit
Ability to frequently lift and/or move up to 35 pounds
Ability to adjust focus