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Sales Associate
Casa de Montecristo. Provide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates exceptional guest service and sales skills while building strong customer relationships. Possesses in-depth knowledge of Casa de Montecristo products and adheres to operational standards and regulations.
Highest-signal resume keywords
Guest ExperienceSales Goals AchievementCigar KnowledgeInterpersonal SkillsPOS Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Exceptional Interpersonal SkillsStrong Work EthicEmotional IntelligenceTeam PlayerFlexibility
Tools & Technologies
POS SystemComputer Skills
Industry Keywords
Retail ExperienceHospitality ExperienceTobacconistBrand AmbassadorStandard Operating ProceduresSales and KPI GoalsVisual StandardsCleanliness StandardsState RegulationsSmoke Exposure
About the role
Key responsibilities & impact- Provide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills
- Serve as a Casa de Montecristo brand ambassador
- Build relationships with customers
- Communicate product features, benefits, and promotional information
- Become a trusted, successful tobacconist and exceed sales and KPI goals as part of a team
- Develop and maintain strong knowledge of Casa de Montecristo products
- Assist with complete store operations and execute corporate initiatives in a timely, efficient, and resource-wise manner
- Follow company policies, standard operating procedures, and state and local regulations
- Maintain visual and cleanliness standards to support the brand image
- Ensure a comfortable, responsible, and safe environment
- Perform other duties as assigned
Requirements
What you’ll need- Previous experience in a retail, hospitality or other service-centric environment
- POS and/or computer skills needed
- Cigar knowledge is a plus
- Ability to work a flexible schedule, including nights, weekends, and holidays
- Exceptional interpersonal skills
- Hands-on team player with a strong work ethic
- Passionate and persistent about delivering a stellar guest experience
- Track record of meeting challenging sales and operational goals
- Demonstrated flexibility and emotional intelligence to adapt to frequently changing business conditions
- Regularly stand, walk, use hands, reach with hands and arms, and talk or hear
- Frequently climb or balance, stoop, kneel or sit
- Frequently lift and/or move up to 35 pounds
- Ability to adjust focus
- Ability to work in an environment regularly exposed to smoke or airborne particles and occasionally exposed to wet and/or humid conditions
Benefits
Comp & perks- Part-time employment