Sales Associate

Casa de Montecristo

. Provide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills .

Posted 9/29/2026part-timeMooresville • North Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional guest service and sales skills while effectively communicating product knowledge and maintaining store operations. Capable of building strong customer relationships and adapting to changing business conditions with a focus on achieving sales and operational goals.

Highest-signal resume keywords

Guest ExperienceSales Goals AchievementCigar KnowledgeInterpersonal SkillsPOS Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales SkillsProduct KnowledgeStore OperationsKPI GoalsSOP Compliance

Soft Skills

Exceptional Interpersonal SkillsTeam PlayerStrong Work EthicEmotional IntelligenceFlexibility

Tools & Technologies

POS SystemComputer Skills

Industry Keywords

TobacconistRetailHospitalityCustomer RelationshipsVisual Standards

About the role

Key responsibilities & impact

Provide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills
Serve as a Casa de Montecristo brand ambassador
Build relationships with customers
Communicate product features, benefits, and promotional information
Work toward sales and KPI goals as a trusted tobacconist
Develop and maintain strong knowledge of Casa de Montecristo products
Assist with complete store operations and execute corporate initiatives efficiently
Follow company policies, SOPs, and state and local regulations
Maintain visual and cleanliness standards
Ensure a comfortable, responsible, and safe environment
Perform other duties as assigned

Requirements

What you’ll need

Previous experience in a retail, hospitality or other service-centric environment
POS and/or computer skills needed
Cigar knowledge a plus
Ability to work a flexible schedule (night, weekends, holidays)
Exceptional interpersonal skills
Hands on team player with a strong work-ethic
Passionate and persistent about delivering a stellar guest experience
A track record of meeting challenging sales and operational goals
Demonstrated flexibility and emotional intelligence to adapt to frequently changing business conditions with energy and accountability
Regularly required to stand, walk, use hands, reach with hands and arms, and talk or hear
Frequently required to climb or balance and stoop, kneel or sit
Must frequently lift and/or move up to 35 pounds
Ability to adjust focus
Ability to work around smoke or airborne particles and occasional wet and/or humid conditions