FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer engagement and problem-solving while ensuring the continuity of internal processes and achieving operational targets. Proficient in analyzing suspicious activity and monitoring complex risk-related cases.
Highest-signal resume keywords
Customer EngagementProblem-SolvingRisk AnalysisOperations Target AchievementKnowledge Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisRisk MonitoringOperations Tracking
Soft Skills
Customer ServiceCommunication
Industry Keywords
Logistics KnowledgeProcess Continuity
About the role
Key responsibilities & impact- Serve as the point of contact for customers
- Ensure customer feedback is taken into account to improve the product
- Deliver a unique experience in every interaction with couples, resolving issues and answering questions
- Engage with customers to find solutions to problems
- Analyze suspicious activity
- Monitor complex risk-related cases
- Promote knowledge management and the continuity of internal processes
- Track and ensure the achievement of Operations targets
- Work from 9:00 a.m. to 6:00 p.m.
Requirements
What you’ll need- Engage with customers to find solutions to problems
- Conduct thorough analyses of suspicious activity
- Monitor complex risk-related cases
- Promote knowledge management, ensuring the continuity and excellence of internal processes
- Ensure the tracking and achievement of Operations targets
- Knowledge of data and logistics is a plus
Benefits
Comp & perks- Meal Voucher (R$46/day)
- Amil Health Insurance
- Dental Plan
- Transportation Voucher (no payroll deduction)
- Life Insurance
- Snacks at the office
- Great work environment
- Career development support
- Birthday Day Off
- Annual Bonus
- TotalPass
- Extended Maternity and Paternity Leave
- Autonomy to work on and create innovative projects in the technology market
- Flexible benefits
- Market-competitive salary
- Plenty of celebrations
- Colleagues who support and contribute to daily learning