Sales Development Representative

Casebook PBC

. Provide a world-class experience for Casebook's prospective customers .

Posted 10/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $45,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in outbound sales strategies, utilizing automated sales tools to drive lead generation and conversion. Strong communication and organizational skills are essential for engaging with prospective customers and achieving revenue goals.

Highest-signal resume keywords

Outbound Sales ExperienceAutomated Sales ToolsLead GenerationCommunication SkillsTime Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Outbound SalesLead GenerationCRM ManagementProspectingSales Strategy

Soft Skills

Excellent ListeningInterpersonal SkillsOrganizedDetail-OrientedCollaborative

Tools & Technologies

HubSpotNooksZoomInfoGovSpend

Industry Keywords

Human Services OrganizationsCustomer ProfileRevenue GoalsDemonstrationsSales Pipeline

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Provide a world-class experience for Casebook's prospective customers
Identify and make outreach to organizations that meet Casebook's ideal customer profile
Design and execute a prospecting plan supporting the Software Account Executive team and company revenue goals
Follow up on leads generated from campaigns, conferences, and referrals
Schedule demonstrations for qualified leads and create new CRM records with detailed discovery notes
Collaborate with Marketing, Pre-Sales, Product, and Customer Success teams to maximize lead generation and conversion
Meet and exceed achievable weekly outreach and meeting goals
Travel occasionally, approximately 15%, for company events, conferences, or team meetings
Identify and engage human services organizations, start meaningful conversations, and set up demonstrations
Report to the Head of Sales and help build the pipeline driving company revenue goals

Requirements

What you’ll need

College degree or equivalent professional work experience required
Proven outbound sales experience sourcing opportunities with a minimum ARR of $10k
Experience with automated/AI outbound sales tools such as HubSpot, Nooks, ZoomInfo, or GovSpend
Comfortable communicating with new people by phone, email, and video
Access to a high-speed internet connection (25 Mbps minimum) for video and VoIP calls
Access to a professional, distraction-free remote workspace
Excellent listening, communication, and interpersonal skills
Organized and detail-oriented with strong time management skills
Fluent in spoken and written English
Coachable, collaborative, and eager to learn
Legally authorized to work in the United States

Benefits

Comp & perks

Competitive salary and benefits package
Professional growth opportunities
The chance to make a real difference by supporting those who help others
Uncapped commissions
Equity
Remote work arrangement
Company events, conferences, or team meetings