Compliance Advisory Manager

Castle Trust Bank

. Provide expert Compliance advice and constructive challenge across consumer credit, mortgage and savings businesses, including deposits and ISA products .

Posted 9/19/2026full-timeBasingstoke • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Compliance Advisory within UK regulated financial services, particularly in consumer credit, mortgages, and savings. Proficient in interpreting FCA regulatory requirements and applying them to enhance product governance and customer outcomes.

Highest-signal resume keywords

FCA Regulatory RequirementsCompliance Advisory ExperienceProduct GovernanceFinancial Promotions ReviewConsumer Duty Knowledge

ATS Keywords

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Hard Skills

Regulatory AnalysisRisk AssessmentOperational Process ReviewCustomer Journey DesignConduct Risk FrameworksGovernance DocumentationImpact AssessmentRegulatory Compliance ImplementationStakeholder Relationship ManagementChallenge and Influence

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationOrganizational SkillsAbility to Manage Multiple Priorities

Certifications & Qualifications

ICACISI

Industry Keywords

Consumer CreditMortgagesSavingsDepositsISA ProductsMCOBCONCBCOBSDISPPRIN

About the role

Key responsibilities & impact

Provide expert Compliance advice and constructive challenge across consumer credit, mortgage and savings businesses, including deposits and ISA products
Advise on FCA regulatory requirements, Consumer Duty, conduct risk, product governance, complaints, vulnerable customers, financial promotions and customer communications
Interpret regulatory requirements and FCA guidance into practical, commercially aware solutions
Review and challenge policies, procedures, customer journeys, operational processes and controls
Identify emerging regulatory and conduct risks, agree mitigation actions and escalate material concerns
Review and approve financial promotions and customer communications
Provide guidance on Consumer Duty, fair value, foreseeable harm and customer understanding
Support design and delivery of customer journeys, communications and processes achieving positive customer outcomes
Provide regulatory expertise on business initiatives, projects and product developments
Assess regulatory implications of proposed changes and advise on compliant implementation
Review customer outcome assessments, risk assessments and governance documentation
Prepare regulatory analysis, impact assessments, Compliance opinions, committee papers and management reporting
Support regulator-facing activities including information requests, thematic reviews and remediation programmes
Maintain records of Compliance advice, approvals, challenge and decisions
Build trusted relationships across the Bank and deliver Compliance training and awareness initiatives
Contribute to continuous improvement and maturity of the Compliance function

Requirements

What you’ll need

Significant experience within a UK regulated financial services environment, ideally covering mortgages, consumer credit, savings, deposits and ISA products
Strong Compliance Advisory experience within a second line Compliance function
Detailed knowledge of FCA regulatory requirements and expectations, including Consumer Duty and conduct risk frameworks
Strong understanding of relevant FCA Handbook requirements, including MCOB, CONC, BCOBS, DISP, PRIN, PROD and financial promotions requirements
Experience supporting Product Governance, product development and customer outcome assessments
Ability to interpret complex regulatory requirements and apply them pragmatically to products, customer journeys, communications and operational activities
Experience reviewing and approving financial promotions
Experience providing effective challenge whilst maintaining strong stakeholder relationships
Strong written and verbal communication skills with the ability to influence at all levels
Excellent organisational skills with the ability to manage multiple priorities and deadlines
Desirable: experience within a retail bank, specialist lender or consumer finance organisation
Desirable: knowledge of SM&CR and conduct risk management frameworks
Desirable: experience supporting interactions with the FCA, including thematic reviews, information requests or regulatory remediation activities
Desirable: experience preparing Board, Executive Committee or governance committee papers
Desirable: professional Compliance qualification (ICA, CISI or equivalent)

Benefits

Comp & perks

Performance bonus (based on individual and company performance)
Generous contributory pension through Hargreaves Lansdown
Life Assurance
25 days’ holiday + option to buy/sell 5 days
Additional paid volunteering day
Private healthcare through Equipsme (includes cash back for Dental and Optical treatment)
Free access to BHSF Rise EAP to support colleague health and wellbeing
Gym discounts
Season ticket travel loans (if applicable)
A supportive, inclusive culture where your work has real impact
Hybrid working: 3 days in the office and 2 days from home