Federal Indian Hospitals Claims Helper – Inuktitut

Castlemain

. Provide trauma-informed, culturally safe support to Class Members virtually and in person .

Posted 10/21/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$60,000 - CA$65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates trauma-informed and culturally safe support for Indigenous Peoples, with strong knowledge of Indigenous culture and history. Proficient in navigating claims processes and collaborating with community partners while ensuring compliance with health and safety legislation.

Highest-signal resume keywords

Working Proficiency In InuktitutExperience Working With Indigenous PeoplesKnowledge Of Indigenous Culture And HistoryUnderstanding Of Colonial Policies And ImpactsBilingual Proficiency In English And Inuktitut

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims Process NavigationClaim Form AssistanceMental Health Support CoordinationLegal Support ConnectionCultural Support Connection

Soft Skills

Relationship BuildingCollaborationCommunicationCultural AwarenessProblem Solving

Tools & Technologies

Online PlatformsTechnology Aptitude

Certifications & Qualifications

Criminal Record CheckVulnerable Sector Check

Industry Keywords

Trauma-Informed CareCulturally Safe SupportIndigenous Community GovernanceHealth And Safety LegislationSafety Initiatives

About the role

Key responsibilities & impact

Provide trauma-informed, culturally safe support to Class Members virtually and in person
Guide Class Members through claim forms, resources, and the claims process
Collaborate with Claims Helpers to provide coordinated support and address service gaps
Build and maintain relationships with communities, organizations, and local partners
Assist with claim completion, status updates, appeals, and connections to mental health, legal, and cultural support
Participate in ongoing training and learning to strengthen skills
Contribute to a safe, healthy, and respectful workplace
Comply with applicable health and safety legislation and organizational policies
Participate in safety initiatives and support prevention of risk and injury

Requirements

What you’ll need

Working proficiency in Inuktitut
Three years or more of experience working with Indigenous Peoples and communities, through community, professional, or lived experience
Strong knowledge and awareness of Indigenous culture, history, and the impacts of trauma
In-depth understanding of colonial policies, discriminatory laws, impacts of colonization on Indigenous peoples, and Indigenous community governance structures
Ability to travel across Canada, up to 45% of the role, with individual trips of up to 7–10 days
Intermediate understanding of technology and online platforms, or strong aptitude for learning new tools quickly
Ability to access a local airport and possible nearby work locations
Access to a quiet workspace and internet
Bilingual proficiency in English and Inuktitut
Successful completion of a Criminal Record Check and Vulnerable Sector Check as a condition of employment

Benefits

Comp & perks

Rewarding benefits package
Northern Allowance may be available for candidates living in northern or remote communities
Permanent full-time employment
Ongoing training and learning
Accessible and supportive hiring process, including accommodations