Field Service Representative

CAT

. Install, maintain, and troubleshoot equipment at customer locations .

Posted 10/14/2026full-timeRemote • United StatesMid-LevelSenior💰 $59,738 - $89,606 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in troubleshooting, preventive maintenance, and repair of mechanical equipment in power plants and oil and gas environments. Proficient in using digital tools and systems, with a strong focus on customer service and safety compliance.

Highest-signal resume keywords

Preventive MaintenanceTroubleshooting ApproachesProgrammable Logic Controllers (PLC)Mechanical Equipment RepairOil and Gas Safety Procedures

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventive MaintenanceTroubleshootingMechanical RepairEquipment InspectionAutomated Process ControlsDigital Tools UtilizationTest Equipment DiagnosisSchematic InterpretationFaulty Parts ReplacementCustomer Service Techniques

Soft Skills

Proactive InitiativeProblem-SolvingCustomer Needs Assessment

Tools & Technologies

Hand ToolsGaugesInstrumentsDigital Systems

Certifications & Qualifications

Transportation Worker Identification CredentialDepartment of Transportation (DOT) Drug Screen

Industry Keywords

Power PlantsOil and GasHydrocarbon ExplorationManufacturing EnvironmentSafety Compliance

About the role

Key responsibilities & impact

Install, maintain, and troubleshoot equipment at customer locations
Perform on-site preventive maintenance and inspection service work
Perform call-out services and commissioning activities on turbomachinery and package systems
Use test equipment to diagnose and identify malfunctions
Refer to schematics and manufacturers’ specifications to locate problems
Use hand tools, gauges, and instruments to analyze, repair, or replace faulty parts under supervision
Utilize digital tools and systems
Inspect for common causes of trouble, including dirty or defective components
Clean and lubricate equipment under guidance
Perform routine installations and make equipment adjustments under supervision
Support local customers in Minnesota, Iowa, or Missouri

Requirements

What you’ll need

Degree or equivalent experience desired
Knowledge of customer service concepts and techniques
Ability to meet or exceed customer needs and expectations
Proactive initiative and ability to accomplish goals
Knowledge of problem-solving approaches, tools, and techniques
Knowledge of machines used in power plants
Ability to conduct preventive maintenance and repair or replace faulty mechanical parts used in power plants
Knowledge of mechanical equipment and preventive maintenance in oil and gas
Ability to repair or replace faulty mechanical parts used in hydrocarbon exploration, production, or refining
Knowledge of oil and gas safety procedures, practices, considerations, and regulatory requirements
Ability to identify and respond to work-related hazards
Knowledge of Programmable Logic Controllers (PLC)
Ability to design, implement, and operate automated process controls
Knowledge of troubleshooting approaches, tools, and techniques
Ability to anticipate, detect, and resolve technical problems in a manufacturing environment
Must pass a Department of Transportation (DOT) drug screen and physical fitness evaluation
Clean driving record: no moving violations within the last 12 months, no “2 point” violations within the last 3 years, and no DUIs within the last 7 years
Must be able to obtain a legal Transportation Worker Identification Credential
Visa sponsorship is not available

Benefits

Comp & perks

Competitive compensation package
Travel, company truck, gas card, meals, and lodging included
Medical, dental, and vision coverage starting day 1
Paid time off plan (Vacation, Holiday, Volunteer, etc.)
401(k) savings plan including company match
Health savings account (HSA)
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Parental leave
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Career Development
Health Lifestyle Programs
Incentive bonus
Life Insurance
Adoption benefits
Tuition Reimbursement