Assistant Director of Operations

Catch22

. Lead operations across the County Lines Support Service, Steps Kent CE, Pan Merseyside Missing & Exploitation portfolio .

Posted 10/14/2026full-timeRemote • United KingdomLead💰 £63,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates senior operational leadership with a focus on performance, quality, and financial sustainability while driving continuous improvement and digital transformation. Capable of building strategic partnerships and developing integrated pathways to support vulnerable populations.

Highest-signal resume keywords

Senior Operational Leadership ExperiencePerformance AccountabilityContinuous ImprovementStrategic Partnership BuildingDigital Transformation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance ManagementQuality AssuranceFinancial SustainabilityData AnalysisService RedesignRisk ManagementIntegrated Pathways DevelopmentEvidence-Led Support Models

Soft Skills

Professional JudgementAutonomyInfluencing SkillsCapability Building

Certifications & Qualifications

Enhanced DBS CheckPre-Employment Background Checks

Industry Keywords

SafeguardingChildren WelfareCommunity SupportStrategic PartnershipsSystem Reform

About the role

Key responsibilities & impact

Lead operations across the County Lines Support Service, Steps Kent CE, Pan Merseyside Missing & Exploitation portfolio
Translate Catch22’s strategy into safe, high-quality, financially sustainable and impactful delivery across the Safer Futures Hub
Hold end-to-end responsibility for performance, quality, financial sustainability and risk
Set clear direction and intervene early where quality, safety, outcomes or finances are at risk
Drive continuous improvement, service redesign and digital transformation
Develop evidence-led and digitally enabled support models for victims, young people and communities
Build strategic partnerships with commissioners and sector partners
Shape integrated pathways, place-based models and whole-system responses
Build capability through managers and embed learning into delivery
Escalate insight, risks and recommendations to inform organisational decision-making
Contribute to the wider Senior Leadership and Expert Leader community to drive Mission 2030 outcomes, innovation and system reform

Requirements

What you’ll need

Senior operational leadership experience
Accountability for performance, quality, financial sustainability and risk
Ability to translate strategy into safe, high-quality and impactful delivery
Professional judgement and autonomy in leading complex portfolios
Ability to use data, insight and service user voice to prioritise resources
Experience leading continuous improvement, service redesign and digital transformation
Ability to build strategic partnerships and influence commissioners and sector partners
Ability to develop integrated pathways, place-based models and whole-system responses
Ability to build capability through managers and escalate risks and recommendations
Commitment to safeguarding and promoting the welfare of children and young people
Enhanced DBS check required
Pre-employment background checks required

Benefits

Comp & perks

Home-based working
Full-time, 37 hours per week
Enhanced DBS check and safer recruitment practices
Equality, diversity and inclusion commitment
Catch22 Ban the Box commitment