Cybersecurity Manager – IAM Platform Operations

Caterpillar Inc.

. Lead IAM platform operations and engineering teams responsible for platform availability, reliability, performance, and resiliency .

Posted 9/24/2026full-timeUnited StatesMid-LevelSenior💰 $147,760 - $221,640 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading IAM platform operations, focusing on service management, automation, and AI-enabled operational capabilities. Proven ability to manage globally distributed teams and drive continuous improvement in platform reliability and performance.

Highest-signal resume keywords

IAM Platform Operations ManagementAutomation and DevOps PracticesService Management and Reliability EngineeringLeadership of Globally Distributed TeamsAI-Enabled Operational Capabilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Platform OperationsService ManagementReliability EngineeringCI/CD PipelinesInfrastructure as Code (IaC)Site Reliability Engineering (SRE)Automation ImplementationOperational ObservabilitySelf-Service Platform CapabilitiesContinuous Improvement Initiatives

Soft Skills

Effective CommunicationCollaborationStakeholder ManagementDecision-MakingTeam Development

Tools & Technologies

Microsoft CopilotAzure AIKubernetesTerraformAI Operations (AIOps)

Certifications & Qualifications

CISSPCISMITILAzureAWS

Industry Keywords

IAM PlatformsOperational StandardsIncident ResponseService RestorationPlatform Health MetricsManaged Service ProvidersOperational BudgetsWorkforce PlanningCybersecurityCloud Infrastructure

Tech Stack

Tools & technologies

AWSAzureCloudCyber SecurityKubernetesTerraform

About the role

Key responsibilities & impact

Lead IAM platform operations and engineering teams responsible for platform availability, reliability, performance, and resiliency
Manage globally distributed teams and offshore service delivery partners
Establish and support operational standards for monitoring, incident response, service restoration, platform health, and operational readiness
Drive automation and DevOps practices to reduce manual effort and improve platform stability and scalability
Enable AI-powered operational capabilities for monitoring, operational insights, knowledge management, anomaly detection, and automated remediation
Define and measure service performance through KPIs, SLAs, SLOs, and platform health metrics
Lead platform lifecycle activities including upgrades, patching, modernization, capacity planning, resiliency improvements, and technical debt reduction
Partner with cybersecurity, infrastructure, cloud, and application teams to deliver secure and dependable IAM platform services
Manage vendor relationships, managed service providers, operational budgets, and workforce planning
Build and develop high-performing teams while fostering accountability, ownership, innovation, and continuous improvement

Requirements

What you’ll need

Bachelor’s degree in computer science, Information Technology, Cybersecurity, Engineering, or equivalent experience
Demonstrated leadership experience managing platform operations, infrastructure, cloud, or enterprise technology teams
Proven experience leading globally distributed teams, offshore delivery organizations, and managed service providers
Strong understanding of service management, platform operations, monitoring, observability, and reliability engineering principles
Experience working highly available business-critical platforms in large-scale enterprise environments
Demonstrated success driving automation, operational transformation, and continuous improvement initiatives
Working knowledge of DevOps practices, CI/CD pipelines, Infrastructure as Code (IaC), and modern platform engineering approaches
Understanding of AI-enabled operations and practical applications of AI to improve operational efficiency and service delivery
Effective communication, collaboration, stakeholder management, and decision-making skills
Demonstrated success developing high-performing technical teams in fast-paced, high-volume environments
Industry certifications such as CISSP, CISM, ITIL, Azure, AWS, Kubernetes, Terraform, or similar credentials are preferred
Experience supporting enterprise IAM platforms and technologies
Experience with Site Reliability Engineering (SRE), operational observability, and service resiliency practices
Experience implementing automation, orchestration, self-service, or self-healing platform capabilities
Experience using Microsoft Copilot, Azure AI, or similar technologies to improve operational outcomes
Familiarity with AI governance, AI Operations (AIOps), and emerging platform engineering practices
Must complete a drug screen
Sponsorship is NOT available

Benefits

Comp & perks

Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
Relocation assistance
Benefits starting on day one