Field Service Specialist

Caterpillar Inc.

. Provide first-line support and coordinate service activities for selected products and services .

Posted 10/30/2026full-timeUnited StatesMid-LevelSenior💰 $97,530 - $146,290 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in troubleshooting and rebuilding marine and petroleum engines, with a strong focus on GCM large gas engines. Proficient in utilizing OEM diagnostic software and precision measuring tools while adhering to safety and quality standards.

Highest-signal resume keywords

GCM Large Gas Engine ExperienceEngine Electrical And Electronic Control Systems DiagnosisApplied Failure AnalysisOEM Diagnostic Software UtilizationTechnical Documentation Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Disassembly And Rebuilding Of EnginesTroubleshooting Mechanical SystemsAnalyzing Engine Performance DataUsing Precision Measuring InstrumentsDocumenting Technical Service Reports

Soft Skills

Effective CommunicationProblem SolvingCritical ThinkingMentoring TechniciansCustomer Focus

Tools & Technologies

OEM Diagnostic SoftwareElectronic Service ToolsData Logging SystemsPrecision Measuring Instruments

Industry Keywords

Marine EnginesPetroleum EnginesFailure AnalysisService ManualsEngineering Drawings

About the role

Key responsibilities & impact

Provide first-line support and coordinate service activities for selected products and services
Lead problem resolution efforts with emphasis on GCM large gas engines
Disassemble, inspect, document, and rebuild marine and petroleum engines and major engine subsystems to OEM specifications
Troubleshoot mechanical, fuel, air, lubrication, cooling, aftertreatment, electrical, and electronic control systems
Perform failure analysis on failed components and assemblies
Read and apply technical documentation, service manuals, engineering drawings, service bulletins, and diagnostic procedures
Document findings, repairs, and corrective actions in technical service reports
Use precision measuring instruments and tools to verify component condition and rebuild quality
Analyze engine performance data and determine corrective actions
Use OEM diagnostic software, electronic service tools, and data logging systems
Support quality, reliability, continuous improvement, commissioning, field service, and failure investigations
Communicate technical findings with engineering, product support, service teams, and customers
Provide technical input to engineering, warranty, and product support teams
Mentor and share technical knowledge with less experienced technicians when applicable
Work in shop, test cell, and field environments while following safety, environmental, and quality procedures

Requirements

What you’ll need

Minimum of 5 years of industry experience
Strong prior GCM large gas engine experience
Ability to disassemble, inspect, document, rebuild, troubleshoot, diagnose, and analyze marine and petroleum engines and major subsystems
Ability to diagnose engine electrical and electronic control systems, including sensors, wiring harnesses, ECUs, and CAN-based networks
Ability to perform applied failure analysis
Ability to read and apply technical documentation, service manuals, engineering drawings, service bulletins, and diagnostic procedures
Ability to operate precision measuring instruments and tools
Ability to analyze engine performance data
Experience utilizing OEM diagnostic software, electronic service tools, and data logging systems
Knowledge of customer focus, data gathering and analysis, decision making and critical thinking, effective communications, and problem solving
Ability to work safely in shop, test cell, and/or field environments
Ability to travel up to 75%
Must successfully complete a drug screen
Sponsorship is not available

Benefits

Comp & perks

Relocation available
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
Overtime opportunities may be available based on business needs but are not guaranteed