Manager, Human Resources Operations

Caterpillar Inc.

. Lead, coach and develop a team of 2-3 HR Operations professionals .

Posted 10/7/2026full-timeYokohama • JapanMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR Operations management, including employee data management, payroll processes, and benefits administration, while leveraging Workday and AI solutions for operational excellence. Strong bilingual communication in Japanese and English enhances collaboration within a diverse workforce.

Highest-signal resume keywords

HR Operations ManagementWorkday Software ProficiencyProject LeadershipBilingual Communication (Japanese and English)Business Process Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee Data ManagementPayroll OperationsBenefits AdministrationTime TrackingOnboardingOffboardingDigitalizationAI ImplementationProcess StandardizationData-Driven Insights

Soft Skills

CoachingCreative Problem-SolvingPrioritizationOutstanding JudgmentCustomer Service

Industry Keywords

HR PoliciesEmployee RelationsUnionized WorkforceOperational ProcessesContinuous Improvement

About the role

Key responsibilities & impact

Lead, coach and develop a team of 2-3 HR Operations professionals
Oversee pre-payroll operations and partner with manufacturing sites and Payroll teams to ensure accurate employee data, timekeeping, and payroll inputs
Manage in-country HR Operations and Shared Services processes, including employee data management, benefits administration, absence management, time tracking, onboarding, and offboarding
Build and maintain partnerships with Payroll, Legal, Talent Acquisition, Talent Management, Total Rewards, HR Business Partners, manufacturing leaders, and employees
Support employee relations activities and collaborate within a unionized workforce environment
Lead or contribute to country-level HR projects and transformation initiatives, including Time & Attendance programs, process standardization, system enhancements, automation, and continuous improvement
Drive operational excellence through data-driven insights, change management, and adoption of Workday and AI-enabled solutions

Requirements

What you’ll need

Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities
Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner
Knowledge of human resource function; ability to uphold the organization's and industry's standards, procedures and policies regarding human resources management
Knowledge of HR approaches, tools and techniques; ability to inform, guide and advise managers in HR-related initiatives
Knowledge of human resources (HR) policies, operational processes and considerations; ability to implement HR related tasks, processes, and projects to ensure that day-to-day operations run smoothly
Previous experience leading and executing projects across the country
Ability to implement Digitalization/AI to demonstrate automation
Previous experience/skills with Workday software
Strong bilingual communication skills in both Japanese and English
Strong prioritization skills
Outstanding judgment and creative problem-solving skills
This position requires working onsite five days a week
Visa Sponsorship is not available for this position

Benefits

Comp & perks

Equal Opportunity Employer
Qualified applicants of any age are encouraged to apply