Product Health Engineer

Caterpillar Inc.

. Serve as the Product Health Engineering lead for Caterpillar G3500 gensets operating in Oil & Gas applications .

Posted 10/8/2026full-timeLafayette • Texas • United StatesMid-LevelSenior💰 $112,710 - $169,060 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Product Health Engineering for Oil & Gas applications, focusing on product reliability, customer satisfaction, and technical support. Proven ability to analyze performance data, communicate effectively with stakeholders, and drive continuous product improvement initiatives.

Highest-signal resume keywords

Bachelor's Degree In Engineering3+ Years Experience With Large EquipmentOil & Gas Industry ExperienceCustomer Relationship ManagementTechnical Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Performance AnalysisRoot Cause AnalysisContinuous Product ImprovementTechnical SupportField Data Analysis

Soft Skills

Customer FocusCollaborationProactive Problem SolvingEffective Communication

Industry Keywords

Oil & Gas ApplicationsPower GenerationLarge EnginesTransmissionsWell Service Pumps

About the role

Key responsibilities & impact

Serve as the Product Health Engineering lead for Caterpillar G3500 gensets operating in Oil & Gas applications
Act as the primary technical interface between customers, dealers, account management teams, and engineering organizations
Understand, document, and resolve product performance and reliability concerns
Investigate customer-reported engine issues by analyzing field data, identifying root causes, and coordinating corrective actions
Drive priority and completion of high-impact Continuous Product Improvement projects
Improve product reliability, durability, and customer satisfaction
Provide regular CPI updates and technical overviews to product groups, commercial organizations, and senior leadership
Present technical findings, corrective action plans, and product improvement status to customers and dealer organizations
Build and maintain customer relationships through proactive technical support and issue resolution
Travel to customer sites to evaluate product performance and investigate emerging concerns
Identify future product improvement opportunities
Foster collaboration, continuous improvement, and customer focus as a technical advisor for Oil & Gas genset applications

Requirements

What you’ll need

Bachelor’s degree in engineering or technology or equivalent experience
3+ years of experience with large equipment/power systems
Demonstrated ability to cultivate customer and dealer relationships
Oil & Gas industry experience
Experience across multiple product lines, including large engines, transmissions, well service pumps, motors, controls, or power generation
Prior experience in dealer/customer-facing positions
Demonstrated ability to communicate technical information effectively
Oil and Gas industry experience in a technical support role
Excellent written and verbal communication skills
Experience working with varied disciplines, including engineering, customers, dealers, product support, operations, and marketing
Up to 10% global travel required
Must work onsite five days a week
Sponsorship is not available for this position
Successful completion of a drug screen required

Benefits

Comp & perks

Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
Relocation assistance