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Senior Digital Deployment Consultant – Annual Deployment Plan
Caterpillar Inc.. Support the Annual Deployment Plan for assigned Caterpillar dealers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in supporting digital deployments and IT operations, with a strong focus on program management principles and practices. Capable of effectively coordinating multiple dealer engagements and managing stakeholder relationships while ensuring successful implementation and execution of technology initiatives.
Highest-signal resume keywords
Digital Deployment SupportProgram Management PrinciplesStakeholder ManagementIT Systems KnowledgeMicrosoft Teams Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital DeploymentProgram ManagementProject CoordinationRisk ManagementTechnology Implementation
Soft Skills
Customer-Focused ApproachStrong AccountabilityEffective CommunicationRelationship-BuildingFacilitation Skills
Tools & Technologies
Microsoft TeamsSharePointPower BI
Industry Keywords
Caterpillar SystemsDealer OperationsDigital ProductsImplementation IssuesDeployment Dependencies
About the role
Key responsibilities & impact- Support the Annual Deployment Plan for assigned Caterpillar dealers
- Develop and maintain dealer Digital Deployment Roadmaps covering Caterpillar systems, applications, and digital initiatives
- Program manage assigned programs and initiatives within ADP
- Work with dealers, district teams, product teams, ADP program managers, ADP consultants, and Cat Digital partners
- Align deployment priorities, confirm dealer capacity and readiness, coordinate deployment activities, and surface delivery risks or issues
- Serve as a trusted deployment advisor to dealers
- Plan annual deployments and review prior-year carryover
- Confirm dealer priorities, capacity, timing, and readiness
- Lead deployment kickoffs
- Coordinate execution across dealer, program, product, and district teams
- Maintain dealer commitments, milestones, risks, decisions, and status in ADP reporting tools
- Follow up on incomplete or inconsistent information
- Report changes to scope, timing, commitments, or readiness
- Escalate at-risk deployments and coordinate corrective action
- Track deployment measures
- Maintain regular engagement with assigned dealers
- Understand dealer systems, priorities, constraints, and upgrade or migration plans
- Clarify deployment value, requirements, dependencies, actions, and resource needs
- Connect dealer questions and implementation concerns with appropriate Caterpillar teams
- Support dealers through significant implementation or operational issues
- Review progress, risks, issues, and accomplishments with dealers
- Follow ADP processes, tools, standards, and governance
- Identify technical, operational, resource, and schedule dependencies
- Document mitigation plans for at-risk initiatives
- Support resolution of implementation, integration, reliability, performance, and maintenance issues
- Support release, migration, and implementation communications
- Share feedback to improve documentation, training, deployment, and issue resolution
Requirements
What you’ll need- Extensive experience supporting digital deployments, IT operations, technology implementations, or program and project execution
- Knowledge of program management principles and practices
- Ability to plan, organize, monitor, and coordinate projects, resources, dependencies, risks, and stakeholders
- Proactive, customer-focused approach with strong accountability and follow-through
- Ability to communicate complex digital and technical information clearly
- Experience working directly with dealers, customers, or external business partners
- Ability to coordinate activities across dealers, product teams, technical teams, districts, and program-management partners
- Ability to organize and coordinate multiple deployments or dealer engagements simultaneously
- Working knowledge of IT systems, digital products, integrations, and deployment dependencies
- Proficiency with Microsoft Teams, SharePoint, and Power BI
- Strong facilitation, stakeholder management, relationship-building, and interpersonal skills
- Experience supporting multiple technology implementations, migrations, or digital deployments
- Knowledge of Caterpillar’s digital portfolio, dealer operations, systems, and technology environments preferred
- Travel up to 25%
- Visa sponsorship is not available for this position
- Successful completion of a drug screen required
Benefits
Comp & perks- Medical, dental, and vision benefits
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)
- 401(k) savings plans
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Health Lifestyle Programs
- Employee Assistance Program
- Voluntary Benefits and Employee Discounts
- Career Development
- Incentive bonus
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement