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Senior Product Consultant
Caterpillar Inc.. Serve as a subject matter expert for an assigned portfolio of products and services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer relationship management and business analysis to drive sales execution and develop customized solutions. Proven ability to influence stakeholders and build long-term relationships while supporting strategic decision-making.
Highest-signal resume keywords
Customer Relationship ManagementBusiness AnalysisConsultative ApproachStakeholder InfluenceMarket Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Critical ThinkingEmpathetic CommunicationCoaching
Industry Keywords
Commercial PerformanceOEM ServicesConstruction EquipmentSales ExecutionGo-To-Market Initiatives
About the role
Key responsibilities & impact- Serve as a subject matter expert for an assigned portfolio of products and services
- Support go-to-market initiatives and drive sales execution
- Consult with product groups and field teams to develop and implement customer solutions that maximize product value and price
- Design business plans, correct shortfalls, and capitalize on incremental sales opportunities
- Support products related to commercial performance in the territory
- Oversee PINS/STU/Revenue trends, demand fluctuations, and basic customer requirements
- Develop tactics to attract and support new and existing customers by analyzing their challenges and needs
- Communicate and collaborate with internal teams, dealers, customers, and vendors
- Influence stakeholders in matrix organizational environments
- Build productive, long-term relationships and coach others
Requirements
What you’ll need- Ability to understand customer needs and turn that insight into customized solutions
- Experience in generating new business through commercial relationship management, market analysis, and a consultative approach
- Solid experience in business analysis, supporting strategic decision-making
- Critical thinking and informed judgment to analyze situations, assess risks and alternatives, and recommend solutions
- Clear, empathetic communication across internal teams, dealers, customers, and vendors
- Track record of building productive, long-term relationships and coaching others
- Experience influencing stakeholders in matrix organizational environments
- Experience in dealer facing, OEM and construction equipment services
- Travel expectations up to 40%
- Must work onsite five days a week when not traveling
- Visa sponsorship is not available
- Successful completion of a drug screen is required
Benefits
Comp & perks- Relocation assistance
- Medical, dental, and vision benefits
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)
- 401(k) savings plans
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Health Lifestyle Programs
- Employee Assistance Program
- Voluntary Benefits and Employee Discounts
- Career Development
- Incentive bonus
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement