Senior Software Engineer – D365 CE

Caterpillar Inc.

. Develop and customize Dynamics 365 CE applications across Sales, Customer Service, Project Operations, and Field Service .

Posted 10/22/2026full-timeBangalore • IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and customizing Dynamics 365 CE applications, with a strong focus on integration, performance optimization, and adherence to Microsoft best practices. Proficient in leveraging Azure services and Power Platform tools to deliver scalable and maintainable solutions.

Highest-signal resume keywords

Dynamics 365 CE DevelopmentPower Automate WorkflowsAzure DevOps CI/CD PipelinesIntegration Frameworks and ETL ToolsAgile/Scrum Methodologies

ATS Keywords

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Hard Skills

JavaScriptTypeScriptC#OData/Web APIsREST/SOAPData MigrationUnit TestingCustom API DevelopmentPlug-in DevelopmentPerformance Optimization

Soft Skills

CollaborationTechnical GuidanceProblem-SolvingCommunication

Tools & Technologies

Dynamics 365 CEAzure Logic AppsService BusGitHubPower AppsPower BIPower PagesKingswaySoftApplication InsightsMicrosoft Fabric

Certifications & Qualifications

MB-400PL-400PL-600MB-210MB-220MB-230MB-240

Industry Keywords

ERPCRMField ServiceSales ProcessData ModelSecurity FrameworkCross-Functional TeamsFull-Cycle ImplementationsMobile App CustomizationUpgrade-Safe Customization

Tech Stack

Tools & technologies

AzureERPETLJavaScriptJMeterSeleniumSOAPTypeScript

About the role

Key responsibilities & impact

Develop and customize Dynamics 365 CE applications across Sales, Customer Service, Project Operations, and Field Service
Build plug-ins, workflows, Power Automate flows, and custom components
Apply Microsoft best practices and upgrade-safe customization practices
Optimize CE solutions for performance, scalability, and maintainability
Design and implement CE integrations with external systems using OData/Web APIs, REST/SOAP, Azure Logic Apps, Service Bus, and Data Factory
Configure and manage Dual Write integrations with Dynamics 365 F&O
Troubleshoot and optimize integration performance
Support data migration using Data Export Service, KingswaySoft, or DMF connectors
Configure security roles, privileges, field-level security, auditing, logging, and monitoring
Manage GitHub version control and code merges
Implement Azure DevOps CI/CD pipelines
Oversee builds, releases, and deployments across Dev, UAT, and Prod environments
Develop Power Automate and Copilot Studio automation workflows
Leverage AI Builder for document processing, sentiment analysis, and predictive insights
Create reusable templates, frameworks, and accelerators
Collaborate with functional consultants, business analysts, and project teams to translate requirements into technical solutions
Participate in workshops, demos, and technical discussions with Sales and Field Service stakeholders
Provide technical guidance to peers and contribute to delivery excellence

Requirements

What you’ll need

Strong hands-on experience with Dynamics 365 CE modules: Sales, Customer Service, Project Operations, and Field Service
Proficiency in plug-in development, workflows, Power Automate, and custom UI components
Skilled in JavaScript/TypeScript, C#, and Power Platform: Power Apps, Power BI, and Power Pages
Knowledge of the CE data model, entities, and security framework
Experience with Azure services including Logic Apps, Service Bus, Functions, and API Management
Skilled in integration frameworks and ETL tools for CE data migration
Proficiency in GitHub, Azure DevOps pipelines, and environment management
Experience with 8–10+ years of ERP/CRM technical development, including 5+ years in Dynamics 365 CE
Proven track record in at least 4 full-cycle CE implementations
Exposure to Agile/Scrum methodologies and cross-functional teams
Preferred certifications: MB-400, PL-400, PL-600, MB-210, MB-220, MB-230, and MB-240
Advanced C# plug-in development for complex business logic
JavaScript/TypeScript customization of CE forms, ribbons, and UI components
Strong Field Service knowledge including resource scheduling, work orders, service tasks, and mobile app customization
Sales process customization involving leads, opportunities, and pipeline management
Power Platform integration with Power Apps, Power BI dashboards, and Power Pages
Unit testing, automated UI testing, and regression testing
Data migration experience with KingswaySoft, Scribe, or custom ETL pipelines
Custom API, web resource, and secure authentication flow development
CE mobile/offline configuration and optimization
Microsoft CE update validation, patching, and upgrade-safe delivery
Application Insights, plug-in trace logs, and telemetry monitoring
Reusable library, template, and accelerator development
Test automation experience; preferred Leapwork, Azure App Testing, and Playwright, with JMeter, Ranorex, Selenium, or equivalent accepted
Working knowledge of Microsoft Fabric and middleware solutions

Benefits

Comp & perks

Equal Opportunity Employer
Talent Community participation opportunity