Program Assistant

Catholic Charities of the Archdiocese of New York

. Support refugee resettlement programs serving refugees, asylees, and other immigrant populations .

Posted 11/10/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $27 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative and case management capabilities, with proficiency in financial tracking and compliance. Effectively communicates and collaborates in a multicultural environment while managing multiple tasks and deadlines.

Highest-signal resume keywords

Bachelor's DegreeFinancial TrackingMicrosoft Office SuiteCase ManagementBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryFinancial Record ManagementContractual ComplianceProblem-SolvingAttention to DetailMulti-TaskingAdministrative SupportDocument ManagementMeeting CoordinationReport Generation

Soft Skills

Organizational SkillsInterpersonal SkillsOral CommunicationWritten CommunicationTime Management

Tools & Technologies

ChromeRiverSalesforceECMSharePointZoom

Industry Keywords

Refugee ResettlementAsyleesImmigrant PopulationsProgram ComplianceClient Support

About the role

Key responsibilities & impact

Support refugee resettlement programs serving refugees, asylees, and other immigrant populations
Provide administrative and case management support under the supervision of the Refugee Resettlement Director
Maintain program data and documents for contractual and service compliance
Process checks, manage digital signatures, submit requests, track distributions, collect backup documentation, and reconcile records
Maintain financial records, enter information into forms and spreadsheets, perform calculations, research discrepancies, and follow up on corrections
Manage direct assistance according to program guidelines, codes, restrictions, and requirements
Review submissions for timeliness, accuracy, and contractual compliance
Maintain current accounting codes in systems including ChromeRiver
Oversee gift card requests and supporting documentation
Provide clerical support including filing, photocopying, scanning, mailing, maintaining physical files, updating digital case notes, and preparing applications
Enter data for monthly financial claims, timesheets, staff training, and staff engagements
Communicate spending trends and process issues to supervisors, program managers, and leadership
Organize client files and coordinate case file archiving
Take notes and compile meeting minutes
Use ECM/Salesforce and other databases to track metrics and assist with report generation
Schedule, confirm, and cancel appointments and meetings; create Zoom invitations and book rooms on Skedda
Manage office supplies and submit orders
Provide interpretation and translation services as needed
Return and route telephone calls
Participate in program meetings, staff development activities, and other assigned duties

Requirements

What you’ll need

Bachelor’s degree in related field, or equivalent professional training related to this position
Highly motivated self-starter with strong problem-solving skills
Proven ability to multi-task, prioritize duties, and manage time effectively
Excellent organizational, oral and written communication, and interpersonal skills
Ability to manage deadlines and high-volume communication in a fast-paced environment
Strong attention to detail and administrative capacity
Superior skills in Microsoft Office, SharePoint, and Outlook
Ability to utilize multiple database systems for financial tracking
Ability to work and communicate effectively and sensitively in a multicultural environment
Fluent in English and a second language commonly spoken by the client population (Spanish, Arabic, Haitian-Creole, Ukrainian, or French preferred)
Ability to travel regularly throughout the service delivery area using reliable transportation
Ability to traverse streets and ascend/descend stairs
Ability to remain stationary at a workstation and use a computer approximately 80% of the time
Full-time availability, Monday–Friday, 9:00am–5:00pm
Willingness to work occasional weekend and evening hours

Benefits

Comp & perks

Willingness to travel to all five boroughs, Lower Hudson Valley sites occasionally, and some weekend and evening hours