Business Process Manager

Cayuse Holdings

. Serve as a senior business process advisor across multiple financial units .

Posted 9/24/2026full-timeTallahassee • Florida • United StatesSeniorLead💰 $110,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business process analysis, improvement, and reengineering, with a strong focus on coordinating complex financial management activities and facilitating cross-functional collaboration. Proficient in developing process documentation and training materials to enhance organizational readiness and operational efficiency.

Highest-signal resume keywords

Business Process AnalysisProcess ImprovementProject ManagementFinancial Management ActivitiesDocumentation and SOP Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process ReengineeringOperational ProceduresWorkflow DocumentationData AnalysisProcess Mapping

Soft Skills

Problem-Solving SkillsExceptional Communication SkillsStrong Facilitation SkillsInterpersonal SkillsAbility to Work Independently

Tools & Technologies

Microsoft Office SuiteSharePointVisioPeople First LMS

Industry Keywords

Financial ManagementEnterprise-Wide ProjectsOrganizational Change InitiativesState of Florida Financial ProcessesGrants Management

About the role

Key responsibilities & impact

Serve as a senior business process advisor across multiple financial units
Evaluate existing business processes and recommend operational improvements
Coordinate financial management activities, including reconciliations, revenue processing reviews, trial balance cleanup, warrant monitoring, receivable analysis, and financial statement monitoring
Develop, review, maintain, update, and validate process documentation, SOPs, agency policies, desk procedures, workflow diagrams, process maps, and work instructions
Identify operational risks and recommend mitigation strategies
Develop and maintain organizational readiness templates, forms, procedures, documentation, training plans, and role-based training outlines
Coordinate onboarding and monitor required training in the People First LMS
Coordinate meetings, agendas, action items, and follow-up activities
Support cutover planning, transition, execution, and system implementation readiness
Coordinate Chart of Accounts crosswalk updates and payment data/prepayment analysis
Facilitate communication between business units during implementation
Assess workload distribution and recommend responsibility reassignments
Prepare management and executive-level status reports
Conduct research, analyze data, evaluate alternatives, and prepare recommendations for management decision-making
Coordinate cross-functional business activities and monitor project deliverables and implementation milestones
Facilitate issue identification and resolution
Lead or participate in special projects assigned by management
Report to the Program Manager

Requirements

What you’ll need

Minimum seven (7) years of IT experience
Bachelor’s degree in computer science, Information Systems, Business Administration, or related field; equivalent professional experience may substitute for degree requirements
Minimum four (4) years of experience performing business process analysis, business process reengineering, process improvement, or organizational change initiatives
Minimum two (2) years of experience performing project management
Experience working on large, complex enterprise-wide projects requiring coordination across multiple business units and stakeholders
Experience facilitating process improvement efforts involving multiple departments, agencies, or organizational units
Experience documenting current-state and future-state business processes, workflows, and operational procedures
Must be able to pass a background check
Ability to work with minimal supervision
Problem-solving skills
Exceptional oral and written communication skills
Strong facilitation and interpersonal skills
Ability to respond effectively to customers with a sense of urgency
Proficient in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint
Ability to manage multiple tasks simultaneously
Ability to work independently and as part of a team
Preferred: SharePoint experience
Preferred: Experience with FLAIR, Florida PALM, and State of Florida financial, accounting, budgeting, procurement, or grants management processes
Preferred: Experience documenting business processes and standard operating procedures
Preferred: Experience using Visio or comparable software for functional flow charting
May be asked to work outside normal business hours, on holidays, or on a flexible schedule

Benefits

Comp & perks

Medical, Dental and Vision Insurance
Wellness Program
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability options
Basic Life and AD&D Insurance (Company Provided)
Voluntary Life and AD&D options
401(k) Retirement Savings Plan with matching after one year
Paid Time Off
Flexible schedule may include holidays
Business or professional development travel may be available