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Dutch Customer Support
CB Talents Academy. Provide customer support for bol.com, an e-commerce platform in the Netherlands and Belgium .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates fluency in Dutch and excels in customer support roles, providing effective assistance in a fast-paced e-commerce environment. Capable of working full-time on rotating shifts while maintaining a customer-centric approach.
Highest-signal resume keywords
Fluent DutchCustomer SupportFull-Time AvailabilityRotating ShiftsEU Citizenship or Valid Work Authorization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Customer-Facing RoleCommunication Skills
Industry Keywords
E-CommerceCustomer SupportRemote Work
About the role
Key responsibilities & impact- Provide customer support for bol.com, an e-commerce platform in the Netherlands and Belgium
- Work fully remotely from anywhere in Portugal
- Work Monday to Sunday on rotating shifts
- Complete paid training
- Support customers in a customer-facing role
Requirements
What you’ll need- Fluent/native-level Dutch
- Comfortable working in a customer-facing role
- Available for full-time work and rotating shifts
- EU citizenship or valid residence/work authorization in Portugal
- Updated CV in English
- Willingness to work Monday to Sunday, rotating shifts
- Ability to work 40 hours/week
Benefits
Comp & perks- Paid training
- Private health insurance from the start of employment
- Relocation support for candidates moving to Portugal, including flight support, airport pickup and assistance with local paperwork
- €154 meal allowance
- €50 productivity bonus
- Company accommodation benefit