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Dutch Customer Support Representative
CB Talents Academy. Provide customer service and assistance to Dutch-speaking clients via phone, email, or chat .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates fluency in Dutch and strong communication skills to provide exceptional customer service. Possesses problem-solving abilities and a customer-oriented mindset to effectively address client queries.
Highest-signal resume keywords
Fluent Dutch (C1/C2)Strong English CommunicationCustomer Service ExperienceProblem-Solving SkillsRemote Work Capability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Excellent Communication SkillsCustomer-Oriented Mindset
Industry Keywords
Customer SatisfactionTroubleshootingOnboardingTraining
About the role
Key responsibilities & impact- Provide customer service and assistance to Dutch-speaking clients via phone, email, or chat
- Maintain high customer satisfaction standards
- Troubleshoot customer queries and offer reliable solutions
- Complete paid onboarding and training
Requirements
What you’ll need- Native or C1/C2 fluent Dutch, written and spoken
- Strong command of English is a plus
- Must be based in or able to work remotely from continental Portugal
- Excellent communication skills
- Customer-oriented mindset
- Strong problem-solving abilities
- Availability for full-time training upon joining
Benefits
Comp & perks- Flexible work contracts: 20h, 25h, 30h, or 40h per week
- Bonus
- Comprehensive benefits package
- Fixed Monday–Friday schedule, with no weekend shifts
- Career progression opportunities
- Language bonuses / increased salary package for multiskill roles
- Full-time paid onboarding and training
- 100% remote work from home