Norwegian-Speaking Customer Support Specialist

CB Talents Academy

. Assist Norwegian-speaking customers via phone, chat, and email .

Posted 11/4/2026full-timeRemote • GreeceMid-LevelSenior💰 €1,300 - €1,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and a customer-first mindset while assisting Norwegian-speaking customers through various channels. Proficient in problem-solving and navigating multiple digital tools to provide high-quality solutions.

Highest-signal resume keywords

Native Or C1 NorwegianB2 EnglishCustomer Account ManagementTechnical TroubleshootingCRM Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementSubscriptions ManagementOrder ProcessingPayment HandlingTechnical TroubleshootingSolid Computer SkillsDigital Tool Navigation

Soft Skills

Strong Communication SkillsEmpathyCustomer-First MindsetProblem-Solving Abilities

Tools & Technologies

CRM Systems

Industry Keywords

Customer SupportRemote WorkTrainingDigital Tools

About the role

Key responsibilities & impact

Assist Norwegian-speaking customers via phone, chat, and email
Handle account management, subscriptions, orders, payments, and technical troubleshooting
Provide empathetic, high-quality solutions for leading global brands
Document customer interactions accurately in standard CRM systems
Escalate complex cases when needed
Complete paid training and ongoing skill development

Requirements

What you’ll need

Native or C1 Norwegian, written and spoken
B2/intermediate English for training and internal tools
Solid computer skills
Comfort navigating multiple digital tools simultaneously
Strong communication skills
Customer-first mindset
Problem-solving abilities
No prior experience needed for most roles; full training is provided
Must be based in Athens, Thessaloniki, or Chania (Crete), Greece, or work remotely from Greece

Benefits

Comp & perks

Complete relocation assistance for candidates moving from abroad or taking remote roles
Monthly performance bonus: up to €200 or 20% of gross monthly salary
Transportation bonus: up to €100/month for on-site positions
Retention bonuses after training completion, 6 months, and 12 months (select teams)
Full paid training (up to 4 weeks)
Ongoing skill development
Full-time and part-time options
Contract extension potential