Norwegian-Speaking Customer Support Specialist

CB Talents Academy

. Assist Norwegian-speaking customers via phone, chat, and email .

Posted 11/4/2026full-timeRemote • GreeceMid-LevelSenior💰 €1,300 - €1,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in assisting Norwegian-speaking customers through various communication channels while providing high-quality solutions and maintaining accurate documentation in CRM systems. Exhibits strong problem-solving abilities and a customer-first mindset in a dynamic digital environment.

Highest-signal resume keywords

Native Or C1 NorwegianB2 EnglishCustomer ManagementTechnical TroubleshootingStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementSubscriptionsOrdersPaymentsTechnical TroubleshootingCRM SystemsDigital Tools NavigationComputer Skills

Soft Skills

EmpathyProblem-Solving AbilitiesCustomer-First Mindset

About the role

Key responsibilities & impact

Assist Norwegian-speaking customers via phone, chat, and email
Support customers with account management, subscriptions, orders, payments, and technical troubleshooting
Provide empathetic, high-quality solutions for leading global brands
Document customer interactions accurately in standard CRM systems
Escalate complex cases when needed
Participate in paid training and ongoing skill development

Requirements

What you’ll need

Native or C1 Norwegian, written and spoken
B2/intermediate English for training and internal tools
Solid computer skills
Comfort navigating multiple digital tools simultaneously
Strong communication skills
Customer-first mindset
Problem-solving abilities
No prior experience needed for most roles; full training is provided
Ability to work on-site or remotely in Greece
Available for an initial 8-month contract

Benefits

Comp & perks

Complete relocation assistance for candidates moving from abroad or taking remote roles
Monthly performance bonus: up to €200 or 20% of gross monthly salary
Transportation bonus: up to €100/month for on-site positions
Retention bonuses after training completion, 6 months, and 12 months (select teams)
Full paid training (up to 4 weeks)
Ongoing skill development
Full-time and part-time options
Contract extension potential