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Swedish-Speaking Customer Support Specialist
CB Talents Academy. Serve as the first point of contact for Swedish-speaking customers .
About the role
Key responsibilities & impact- Serve as the first point of contact for Swedish-speaking customers
- Provide support via phone and email
- Help customers with product orders, deliveries, payments, and returns
- Resolve inquiries about missing parcels, article reclamations, and price adjustments
- Maintain strong customer satisfaction through professional, friendly service
- Work standard rotating shifts between 09:00 and 21:00, Monday through Friday, with occasional weekend shifts
Requirements
What you’ll need- Native-level or fluent Swedish, spoken and written
- C1 English for team communication and training
- Strong communication skills
- Comfort using standard computer tools
- No prior experience required
- Background in retail, e-commerce, or customer service is a plus
Benefits
Comp & perks- Monthly performance bonus of up to €200
- 100% remote work within Greece
- Full relocation support
- Paid training
- Structured 8-week learning curve
- Dedicated 4-day nesting period