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CBIZ

Client Success Team Leader – HCM

CBIZ

. Guide efforts of group to complete responsibilities .

Posted 10/2/2026full-timeRemote • North Carolina • United StatesSenior💰 $59,000 - $69,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and technical guidance in managing team performance and achieving organizational goals. Proficient in HR solutions, including payroll, benefits administration, and compliance, with a focus on effective communication and problem-solving.

Highest-signal resume keywords
Team LeadershipTechnical GuidanceHR Solutions ExpertiseCommunication SkillsProblem Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
HR TechnologyPayroll AdministrationBenefits AdministrationCompliance KnowledgeProblem Analysis
Soft Skills
Motivational SkillsTraining SkillsVerbal CommunicationWritten Communication
Tools & Technologies
Workforce Strategy Tools
Certifications & Qualifications
Current Required LicensesRelevant Certifications
Industry Keywords
Human Capital ManagementWorkforce SolutionsProductivity StandardsService StandardsQuality Standards

About the role

Key responsibilities & impact
  • Guide efforts of group to complete responsibilities
  • Assign, monitor and review progress and accuracy of work
  • Guide efforts and provide technical guidance on more complex issues
  • Continue to spend a significant portion of time performing individual tasks related to the unit
  • Execute annual goals and priorities
  • Ensure team performs work according to policies and procedures to achieve productivity, service, and quality standards
  • Analyze and resolve problems, interpret policies, and demonstrate subject matter knowledge
  • Motivate, guide, and train staff
  • Perform additional responsibilities as assigned
  • Support CBIZ HCM's workforce and HR solutions across payroll, benefits administration, HR technology, compliance, and workforce strategy

Requirements

What you’ll need
  • High School Diploma or GED equivalent required; Bachelor's degree preferred
  • More than 3 years of directly related experience in the relevant industry
  • Must maintain current required licenses and certifications relevant to field of expertise
  • Demonstrate industry experience and technical knowledge in area of expertise
  • Proficient use of applicable technology
  • Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
  • Strong communication skills both oral and written with all levels of an organization, both internally and externally